Business Systems Manager

A well-established and evolving organisation is looking for a Business Systems Manager to take ownership of its core business applications, with a key focus on its IFS environment alongside a wider systems landscape.

This is a broad role sitting within IT, with responsibility for ensuring business systems are reliable, effective and aligned to how the organisation operates. While IFS is the central platform, the role also covers a range of integrated systems including CRM, warehouse, logistics and operational applications.

A key part of the role is leading and developing an existing business systems team, alongside managing external suppliers. This is not an individual contributor position, and requires someone comfortable managing people, setting direction and driving performance.Key Responsibilities:

• Ownership of core business systems, with IFS as the primary ERP platform
• Managing and developing an existing business systems / applications team
• Setting priorities, structure and direction for the team
• Overseeing system performance, configuration, upgrades and change across the estate
• Managing relationships with external suppliers, including IFS support partners
• Owning integrations between IFS and wider systems including CRM, warehouse and operational platforms
• Supporting ongoing initiatives to simplify and optimise the systems landscape
• Acting as a key link between IT and the wider business
• Driving adoption and effective use of systems across multiple departments
• Overseeing application support and acting as an escalation point
• Contributing to the wider IT strategy alongside senior IT leadership

Background and Experience:

• Experience in a Business Systems Manager, Applications Manager or similar role
• Strong experience with ERP systems, including IFS
• Proven experience managing and developing teams
• Experience working across integrated systems environments (ERP, CRM, WMS or similar)
• Experience managing third party suppliers and partners
• Comfortable working across both technical and business-facing environments
• Experience supporting system improvement, optimisation or transformation initiatives
• Strong stakeholder engagement and communication skills
• Pragmatic and adaptable approach, able to operate in a developing environment

This role offers a high degree of flexibility, with a largely remote setup and occasional travel to sites as required.

Further details will be shared as the process progresses.