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IT Service Desk Analyst – Fast-Paced Manufacturing IT Support
Job in
Duxford, Cambridge, Cambridgeshire, CB21, England, UK
Listed on 2026-07-10
Listing for:
Hexcel
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Hexcel is seeking an IT Service Desk Analyst in Duxford, UK to provide first- and second-line IT support in a fast-paced manufacturing environment. You will handle incidents, service requests, and user access, while ensuring SLAs are met and knowledge is shared across the team.
The role requires strong customer service skills, Windows and Microsoft 365 proficiency, and experience with ITSM processes. You will collaborate with global IT teams and assist with onboarding, device management, and
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