IT Support Engineer
Job in
Cambridge, Cambridgeshire, CB21, England, UK
Listed on 2026-09-14
Listing for:
VIQU IT
Full Time
position Listed on 2026-09-14
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Location:
Cambridge – 5 days onsite
Start: ASAP
We are looking for a Mac-focused Desktop Support Engineer to join our customer's IT team in Cambridge on an initial 3-month contract.
The environment is approximately 90% Mac / 10% Windows, so strong hands-on Mac/macOS support experience is essential.
Key Responsibilities
Provide 1st/2nd line desktop support, primarily for Mac users
Manage and resolve tickets through the IT service desk
Provide face-to-face and walk-up support
Set up new users and hardware
Support onboarding and offboarding
Manage user access and general IT requests
Troubleshoot Mac hardware and software issues
Provide a professional, friendly service to users
Essential Experience
Strong Mac/macOS support experience
Previous Desktop Support / IT Support experience
Good troubleshooting skills
Excellent communication and people skills
Comfortable working onsite and dealing directly with users
Desirable:
Microsoft Entra , Cisco and MDM experience.
The customer is open to someone junior/early in their career who is technically capable, keen to learn and has strong people skills.
ASAP start – Cambridge – 5 days onsite
Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website.
Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).
For more exciting roles and opportunities like this, please follow us on Linked In @VIQU IT Recruitment
Additional Information / Benefits
Inside IR35
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