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First‑Line IT Support Specialist

Job in Cambridge, Cambridgeshire, CB21, England, UK
Listing for: Redgate
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 28000 - 35000 GBP Yearly GBP 28000.00 35000.00 YEAR
Job Description & How to Apply Below

Redgate in Cambridge is seeking an IT Support Associate to be the first point of contact for IT questions across our offices worldwide. You will triage, log, and resolve incidents and requests, escalating when needed to Service Desk Engineers or Infrastructure teams.

This permanent, in-office role requires strong problem solving, attention to detail, and clear communication to explain technical concepts to non-technical colleagues.

This is a genuine opportunity to take on the First‑Line IT Support Specialist – Cambridge role at Redgate.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Cambridge, England, United Kingdom.

This opportunity is part of our work in IT & Technology.

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