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MCMS User Support & Training Specialist

Job in Cambridge, Cambridgeshire, CB21, England, UK
Listing for: University of Cambridge
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR
Job Description & How to Apply Below

The University of Cambridge is seeking an MCMS User Support Specialist to join a small team responsible for the Mouse Colony Management System (MCMS), delivered as SaaS to academic and commercial users.

You will coordinate the helpdesk queue, investigate and resolve account and data issues (with SQL queries), create user training materials, and contribute to software testing to support high‑quality releases.

This posting is for the MCMS User Support & Training Specialist role at University of Cambridge, based in Cambridge, England, United Kingdom.

Our organisation is growing, and we are hiring a MCMS User Support & Training Specialist in Cambridge, England, United Kingdom.

This role is for the MCMS User Support & Training Specialist role at University of Cambridge.

We are seeking a motivated MCMS User Support & Training Specialist to join University of Cambridge in Cambridge, England, United Kingdom.

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