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IT Support Engineer

Job in Cambridge, Cambridgeshire, CB21, England, UK
Listing for: The ONE Group Ltd
Full Time position
Listed on 2026-10-25
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 25000 - 35000 GBP Yearly GBP 25000.00 35000.00 YEAR
Job Description & How to Apply Below

This range is provided by The ONE Group Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Cambridge (5 days a week onsite)

We are looking for an IT Support Technician to join an organisation in Cambridge as they continue to invest in their IT. The last 2 IT Technicians have moved up into an Infrastructure role and you could do the same! With a great record of offering progression opportunities, you will also benefit from a training budget, shorter working days, enhanced pension as well as current employees reporting they feel an enormous sense of achievement by working there!

This is an onsite position, based in Cambridge 5 days per week. With plenty of free parking, cycle to work scheme and located close to the Busway, getting there shouldn’t be an issue. You will work in a small, yet very collaborative team who support around 80 users.

With free training from day 1 (Fancy going through an AWS or Azure certification?), 35-hour weeks, perk box, free healthcare, and regular team building/away days you will be joining an organisation that not only cares about the work they do, but also the employees they have.

The role:

  • Be the first point of contact for any IT related questions / Issues
  • 1st – 3rd Line IT Support
  • Own the new user lifecycle
  • Get involved in Infrastructure and Security based projects
  • Support the maintenance of the companies’ network
  • Desktop Support

Requirements:

  • Happy to work in the Cambridge office 5 days per week
  • Previous experience in a 1st/2nd line role
  • Worked in a windows environment
  • O365, AD, Windows Server, Networking
  • Proactive, Sociable and Professional
  • Candidates must already be located in the UK with the full right to work

Please note overseas applicants or those without the full right to work in the UK without any restrictions need not apply.

Please contact Andy Clarke at The One Group for more information!

Seniority level
  • Seniority level Associate
Employment type
  • Employment type

    Full-time
Job function
  • Job function

    Information Technology
  • Industries Information Services, IT Services and IT Consulting, and IT System Training and Support

Referrals increase your chances of interviewing at The ONE Group Ltd by 2x

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