Web Experience Manager

Location: Cambridge
Rate: £19.52 per hour
Contract: 3 months full time

We’re looking for a Web Experience Manager to take charge of a newly launched, high-profile website for a respected education organisation. You’ll keep the site running smoothly, make it easier to use and manage the agency that builds and maintains it.

• Look after the website day to day, keeping content accurate, accessible and compliant with data privacy and consumer law
• Use Google Analytics, Hotjar and Site Improve to spot what’s working and improve the user journey
• Manage the web agency: prioritise work in Jira, agree what “done” looks like and keep an eye on the budget
• Handle support tickets and fix issues quickly
• Plan regular website updates with the content team, including changes that follow the academic year
• Work with IT so the site connects properly with internal systems

• Proven experience managing a large, complex website
• Experience working with web agencies, including sprints and backlogs
• Hands-on experience of a CMS such as Drupal or Word Press
• Experience using analytics tools and managing digital project budgets
• Strong organisation, clear communication and the ability to influence stakeholders
• A degree or equivalent experience, and GCSE (or equivalent) Maths and English at grade 4/C or above

• Knowledge of SEO, user experience, and web accessibility standards (WCAG)
• Experience in higher education or the public sector
• Experience connecting websites to internal systems

This is a great short-term opportunity to take ownership of a brand-new website and make a visible difference quickly.