General Operative, Maintenance​/Cleaning

Join to apply for the General Operative role at Mears Group PLC
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Salary: £27,077.51 per annum.

Contract type:
Permanent, Full‑time hours.

Hours:

42.5 hours per week, Monday to Friday, 8:00 am – 5:00 pm.

We are seeking a skilled and dependable General Operative to join our Repairs and Maintenance team following a recent internal promotion. This hands‑on role requires a mix of practical ability, customer service, and teamwork. You’ll be responsible for a wide range of tasks that help maintain our properties to a high standard.

• Supporting with brickwork repairs and concreting.
• Gutter clearance.
• Using ladders to support fixing roofs on two‑story properties.
• Supporting the roofers in day‑to‑day tasks such as flat roofs, pitched roofs and lead work.
• Working collaboratively within the Repairs and Maintenance team, where strong teamwork and reliability are essential.
• Delivering excellent customer service across all tasks, maintaining a professional and customer‑focused attitude.
• Communicating effectively with colleagues and residents, using clear verbal communication and good interpersonal skills.
• Making decisions and solving problems independently when needed, demonstrating confidence and initiative.
• Maintaining high standards of safety, quality and cost control, with a methodical and dependable approach to work.

• Experience in the above responsibilities.
• Proven experience in general property repairs, refurbishment or maintenance.
• Strong understanding of health and safety regulations and safe working practices.
• Excellent customer service skills, especially when working in tenanted properties.
• Ability to work independently and as part of a team across varied environments.
• Good organisational skills with a focus on quality and cost control.
• Comfortable working in both residential and communal areas under contract guidelines.
• A proactive approach to problem‑solving and delivering practical solutions.
• Full UK driving licence.

• 25 days annual leave plus bank holidays.
• Annual Mears Fun Day – our annual Fun Day is organised as a massive thank‑you from the Executive team for all the hard work.
• Volunteering leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share Save scheme, plus much more.
• Family‑friendly policies.
• Access to EAP counselling sessions.

All our roles require candidates to have the entitlement to work within the UK;
Mears does not currently offer visa sponsorship.

As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed we will require from you the relevant identification, including proof of address, references, a valid passport and proof that you have lived in the UK for the last five years.

To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months and have less than 9 points.

Apply below or discuss your application further:
Francesca Swan ().

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). To coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. These questions are optional and will not impact your ability to apply.