Cambridge United Women General Manager

• Cambridge, Cambridgeshire, United Kingdom

Reports to CEO / CUWFC Board
Location The Cledara Abbey Stadium
Salary £28,000-£32,000 subject to skills and experience, pro-rata depending on hours
Hours 32-40 hours per week (flexible, pro-rata and subject to agreement), to include evening and weekend work and attendance at all CUWFC First Team matches

Role Summary The postholder will oversee all aspects of Cambridge United Women's Football Club's day to day operations. The General Manager will lead the next phase of development and professionalisation, strengthening the infrastructure that supports the Women's First Team, while growing the fan base, creating an exceptional matchday experience, and driving commercial revenue. This follows the Club's recent move of the team to the University of Cambridge's Grange Road Stadium, in the heart of the city.

Key responsibilities include overseeing all operational, administrative, and strategic aspects of the women's team. This includes leading football operations, managing budgets, ensuring compliance with FA and League regulations, supporting player and staff recruitment, driving marketing and engagement activity to grow the fan base, and developing and managing key civic and commercial partnerships, working closely with the CUWFC Board, staff and volunteers.

Key Job Outcomes Regulatory

• To be the FA's primary contact for all league matters and to attend all relevant FAWNL meetings.
• Ensure compliance with all licensing requirements and any external audits.
• Ensure that CUWFC operates with best practice in safeguarding, including to standards set by the Football Association and other regulators, acting as the Designated Safeguarding Officer.
• Carry out the role of CUWFC Club Secretary, ensuring all matters relating to player administration and fixture organisations are delivered in line with league rules and deadlines.
• Provide monthly updates to the CUWFC Board, attending Board Meetings and CUFC Board Meetings where required.
• Work in collaboration with the CUWFC Board and other relevant staff and stakeholders to develop and deliver a strategy and vision for women's football across the football club.

Engagement

• Strategically build the supporter base through a variety of engagement activities on both matchday and non matchdays, in turn developing the brand of CUWFC within the local Cambridge community, including but not limited to schools, grassroots football clubs, colleges and Universities.
• Develop an exceptional matchday experience for new and existing supporters which fosters community, loyalty and enjoyment.
• Represent CUWFC in a positive manner, acting as a spokesperson in the media when required in line with the Club's communications policy.
• Develop and oversee a media and communications strategy to provide engaging content across a variety of relevant channels.

Operations

• Oversee the planning and delivery of all match day administration, communications, and operations for the First Team for both home and away matches.
• Oversee the day to day operational matters of CUWFC including but not limited to facility bookings, kit & equipment and matchday planning.
• Attend all matches acting as the primary contact for the team and managing all relevant matters which may arise.
• Line management of all CUWFC staff and volunteers, providing support with recruitment where required.
• In conjunction with the CUWFC Board create a professional environment for players, helping to develop the offering and experience on an ongoing basis.
• Lead the production, implementation and monitoring of the Club's Female Football Development Plan in conjunction with the Head of Youth Development & Female Football.
• Arrange relevant training and CPD events for staff, volunteers and players.

Commercial

• Working in partnership with the Club's Commercial Department identify and develop commercial partners to increase revenue and build professional partnerships that enhance the brand of CUWFC.
• Develop relationships with key funding partners and stakeholders to ensure long term sustainability.

Finance

• Oversee the production of annual club budgets ensuring income targets are achieved and expenditure budgets are managed to agreed levels.
• Day to day management of financial activities relating to CUWFC including but not limited to payroll, gate returns, expenses, facility bookings, match officials, kit and equipment purchases.

This job description sets out the key outcomes required. It does not specify in detail the activities required to achieve these outcomes. As a term of your employment, you may reasonably be expected to perform duties of a similar or related nature to those outlined in the job description.

Person Specification Skills, Knowledge, Qualifications & Experience

• Demonstrated management experience, preferably in a sporting context
• Good written communication skills, with the ability to draft professional emails and documents
• Strong attention to detail, ensuring accuracy in data entry, document management and record keeping
• IT Skills,…