Operations Manager

• Compensation: GBP 60000 – GBP 65000 yearly

Title: Operations Manager

Location: Cambridgeshire

Salary: £60‑65,000 per annum

A exciting opportunity for an Operations Manger to be involved in the development, transformation and mobilisation stages of a high end, multi‑facilitated food and beverage operation that will be ground breaking in the Cambridge area. Consisting of 7 catering outlets on completion including a food hall, restaurant, farm shop, bakery, production area, kiosk and a gym cafe plus on site hospitality & events.

• 35 days holiday including bank holidays
• Plus your birthday off
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At Baxter Storey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for an Operations Manager who motivates their team to exceed expectations at every turn.

As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work‑life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Operations Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
• Achieve business critical KPIs including Health and Safety, Sustainability, Financial and Governance

• Recent background at an operations manager level or above
• Mobilisation and openings experience
• Have a contagious passion for food and customer service
• You draw satisfaction from managing, training, and supporting a team
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent delegation and influencing skills
• Ability to prioritise multiple projects in a fast‑paced, multi‑faceted, creative environment and able to work well under pressure
• Meticulous organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution‑oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the Baxter Storey core values

Baxter Storey Values

ALWAYS VISIONARY:
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE:
We are upbeat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE:
We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS:
We work together as a team to lead by example, protecting the planet and…