Repairs Supervisor

Repairs Supervisor - Social Housing
Location: Cambridge & Surrounding Areas
Job Type: Permanent
Hours: Monday to Friday, 8:00am - 4:30pm

An excellent opportunity has arisen for an experienced Repairs Supervisor to join a well-established property services contractor delivering repairs and maintenance within the social housing sector across Cambridge and the surrounding areas.

As a Repairs Supervisor, you will be responsible for managing a team of operatives across a busy responsive repairs and maintenance contract. Working closely with the Operations Manager and other Supervisors, you will ensure productivity, quality, and customer satisfaction remain at the forefront of service delivery.

• Lead, motivate, and support a team of directly employed tradespeople.
• Manage day-to-day operational performance to ensure repairs are completed right first time and within agreed timescales.
• Monitor and improve team performance against key performance indicators (KPIs).
• Support the recruitment, onboarding, and development of new operatives.
• Carry out performance reviews, coaching, and competency assessments.
• Work alongside the Operations Manager to maximise productivity and first-time fix rates while reducing non-productive time.
• Build and maintain strong working relationships with internal teams and key stakeholders.
• Conduct trade and vehicle audits in line with company Health & Safety procedures.
• Oversee subcontractor performance, ensuring works are completed to the highest standards of quality and safety.
• Manage supplier relationships to achieve best value and service delivery.
• Promote a positive health and safety culture across the workforce.

Essential:

• Previous experience supervising teams within a repairs, maintenance, or construction environment.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Proven problem-solving and dispute resolution skills.
• Good IT skills.
• Full UK driving licence.

• Competitive salary.
• Company van and fuel card for business use.
• Annual performance bonus of up to 5%.
• 25 days annual leave plus bank holidays and your birthday off.
• Annual salary review.
• Enhanced maternity and paternity pay.
• Private pension with employer contributions.

If you're an experienced Supervisor looking for your next challenge within a growing and supportive organisation, we'd love to hear from you. Apply today to find out more about this exciting opportunity.