Director, Project & Program Management, Management

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Cambridge All Locations is a required field

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Advertising Salary Salary Details:

Not Specified The Cambridge office Director will be a visionary leader, both internally and externally, for our offering across the Cambridge and wider East Anglia region, responsible for the profile, promotion and development of the team including driving innovation, collaboration, and excellence. This role focuses on enhancing standards, work winning, and ensuring the team is equipped with the skills and knowledge to deliver outstanding service.

The Director will lead with thought leadership, set a clear five-year strategy, and ensure the practice becomes the best in the UK, working closely with the LSE Regional Leadership Team and Regional office leads to position a sustainable and progressive multi-disciplinary offering.

Role profile:

Define and execute the strategy and business plan through managing and representing the business in the market. Drive the promotion of the Cambridge office and wider East Anglia region, both internally and externally. Identify opportunities for business growth and development. Promote cross-selling across services, sectors and regions.  Ensure comprehensive, high quality client service. Key Relationships:
Reporting into the Regional Managing Director and working with the LSE RLT and regional office heads and service leads.

Key responsibilities:

Strategy, Leadership & Finance:

Develop and implement a clear five-year strategy to support the practice in its goal to become the leading consultancy in the UK. Take ownership for cost centre Budget, Profit & Loss, utilisation and reporting on a monthly basis. Demonstrate exemplar performance on all finance related matters. Collaboration and Standards:

Foster collaboration across the business, ensuring resources and expertise are shared efficiently between teams. Act as a Delivery Guardian, ensuring all projects limit liabilities, meet quality standards, and that staff are adequately trained. Establish subject matter experts and groups within the business and groups to help set standards, policies and to ensure quality service. Work Winning and Client Engagement:
Be a key contributor to winning work, representing the practice in bids and client engagements.  Ensure value is added to all pursuits. Serve as a key client contact for project delivery, ensuring client expectations are met and exceeded. Develop and implement business development and Key Account Management Plans.
Support with the development of Sector Plans and “join up” some of the initiatives. Develop and maintain strategic relationships with new and existing clients at a senior level, actively developing business opportunities Create and implement plans for gathering and acting on client feedback

Innovation:

Encourage adoption of new tools and platforms to increase productivity and delivery accuracy. Ensure team member knowledge is at the cutting edge of technology, systems and services to add value to all client interactions Thought Leadership and Best Practice:

Act as the thought leader for the Cambridge office, representing the business at industry events, writing thought pieces, and setting the direction for the sector. Establish the business as a benchmark through engagement with industry standards and practices. Training and Development:

Ensure all staff are trained to deliver high-quality work, identifying skills gaps and implementing training programmes. Mentor and develop junior staff, ensuring knowledge is transferred and future…