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Head of Customer Experience & Services

Job in Cambridge, Cambridgeshire, CB21, England, UK
Listing for: HI HUB
Full Time position
Listed on 2026-10-26
Job specializations:
  • Management
    Project & Program Management, General Management
Salary/Wage Range or Industry Benchmark: 110000 - 150000 GBP Yearly GBP 110000.00 150000.00 YEAR
Job Description & How to Apply Below

Cambridge Housing Society (CHS Group) seeks an Executive Director of Customer Services to lead the organisation’s customer-focused strategy from the head office on Vision Park. This key role requires a track record of strategic leadership in housing management within a regulated environment and a drive to deliver excellent outcomes for residents.

Leading digital and process change, you will shape service design and safeguarding practices while aligning with the new Corporate Plan.

We invite applications for the Head of Customer Experience & Housing Services position located in Cambridge, England, United Kingdom.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Cambridge, England, United Kingdom.

This opportunity is part of our work in Management & Operations.

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