Deployment Field Engineer

Location:

Cambridge, MA

Manager:
Chief Product Officer

You'll be the main technical presence at one of our customer sites — first helping develop the deployment, then living it day-to-day once the robots are up and running. Equal parts engineer and on-site translator between our engineering team and the customer.

• Represent engineering on-site, supporting both development and deployment
• Build testing plans and procedures tailored to the customer site and roadmap
• Run tests on-site, track data, debug issues, and keep work moving
• Make sure testing goals are met while keeping the customer happy with performance
• Analyze collected data to help improve our software and hardware
• Keep engineering in the loop with clear, useful feedback

• Engineering or Business degree, or equivalent hands-on industry experience
• Deep experience managing complex integrations or robotics systems: 5+ years with a BS or 3+ years with an MS
• Proven ability to lead technical rollouts spanning hardware, software, and on-site operations
• Ability to explain complex technology to audiences from the warehouse floor to the boardroom

• Experience refining processes so they scale across sites
• CAD for site planning, enterprise networking, and Python or C++ APIs
• Comfort working in ambiguity
• Instinct for turning a strong technical integration into a larger account opportunity

Dynamic Creatures is a robotics company designing and building interactive character robots for entertainment and hospitality brands. We are creating a new category of mobile characters that move naturally through guest environments, understand the context of an interaction and respond in real time. Dynamic Creatures offers character-based experiences built on Boston Dynamics and other systems, as well as fully original robots created for a specific brand, environment or story.

As Boston Dynamics’ official entertainment and hospitality partner, the company works with entertainment companies to develop guest-facing character experiences designed to feel personal, attentive, and memorable. Dynamic Creatures was co-founded by CEO Marc Theermann, former chief strategy officer at Boston Dynamics and a former senior leader at Google, and chief technology officer Farbod Farshidian, a globally recognized robotics researcher and former research leader at the Robotics and AI Institute.

• Approximately 50% travel is expected.
• This role is in-person in Cambridge, MA five days per week when not traveling.
• Benefits: medical, dental, vision, PTO
• No visa sponsorship is available for this role; applicants must be authorized to work in the U.S.