Senior Optical Assistant

Senior Optical Assistant Jobs in Cambridge, Cambridgeshire Independent Opticians Up to 27,000

Zest Optical are currently recruiting for an Optical Assistant to join a modern independent Opticians based in Cambridge. This is a full-time opportunity offering a salary of up to 27,000, working within a design-led practice focused on delivering a high level of patient care and eyewear styling.

The business is part of a growing group of independent Opticians, combining traditional craftsmanship with a fresh, contemporary approach to optics. This role would suit an experienced Optical Assistant who enjoys working in a customer-focused environment and takes pride in delivering a high standard of service.

Please note, previous optical experience is essential for this role. Applications without relevant experience will not be considered.

• Deliver a high standard of customer service at every stage of the patient journey
• Support patients with frame and lens selection, offering tailored advice based on their needs
• Dispense spectacles accurately and confidently, explaining prescription details clearly
• Carry out adjustments, fittings and minor repairs to ensure the best possible fit
• Manage appointments, enquiries and day-to-day admin within the practice
• Maintain high standards across the store, including presentation and merchandising
• Work closely with the team to ensure a smooth and efficient patient experience
• Take a proactive approach, supporting colleagues and contributing to a positive team culture

• Previous experience working within an optical setting
• Confident communicator, able to build rapport with patients and colleagues
• Strong attention to detail and ability to work accurately
• Comfortable in a busy environment and able to manage your workload effectively
• Positive, proactive approach with a willingness to take initiative
• Interest in eyewear, style and delivering a premium customer experience

• Salary up to 27,000
• 40 hours a week
• Full time role, including weekends on a rota basis
• Typical working hours are from 9.30am to 6.30pm (11am to 5pm on a Sunday)
• Opportunity to develop your skills within a growing independent business
• Staff discounts and additional company benefits

If you're an experienced Optical Assistant looking to join a forward-thinking independent in Cambridge, we'd love to hear from you.

Please send your CV to apply, or call Rebecca on (phone number removed) for a confidential chat.