Store Manager, Calvin Klein Mat Cover

Store Manager, Calvin Klein - Cambridge (Mat Cover)

We need an Assistant Manager to lead our store team to deliver outstanding sales, profit, and customer experience while maintaining our brand standards.

The Assistant Manager will play a key role in achieving the following responsibilities:

• Lead the store teams to generate sales, profit, minimise losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
• Identify opportunities to grow the business and improve performance through collaboration.
• Maintain corporate visual merchandising directives and standards for sales floor and back room.
• Work alongside the visual merchandising team to ensure clear communication and understanding between VM and store teams.
• Partner with store management team to build on business opportunities and achieve company standards and objectives.
• Focus staff on the importance of quality relationships with internal and external customers, ensuring accountability in building a repeat customer base by providing unparalleled spirited service.
• Complete daily and weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
• Communicate to the Store Manager the sales drivers and any issues or priorities, developing strategies to maximise business and visual presentation action plans.
• Analyse store level reports and create action plans to improve results.
• Assist with manpower planning, identification, recruitment, interviewing and hiring processes; recruit store personnel with a broad range of perspectives, experiences and backgrounds.
• Build bench strength for key positions, including potential successors.
• Participate in weekly management meetings alongside other staff meetings.
• Clearly communicate to staff the store and individual sales goals and other key performance expectations, and provide guidance on needed improvements.
• Provide a great customer journey and maintain exemplary mystery shop results.

• Minimum of 4 years of progressive retail experience.
• Minimum of 2 years of store management experience in the service or retail industry.
• Effective communicator with the ability to build relationships with ease.
• Team player who recognises and celebrates the contributions and achievements of others.
• Confident in giving feedback that promotes positive behavioural change.
• Strong people‑management skills with the ability to resolve conflict and unproductive disagreements.
• Adaptable to change and able to work with pace.
• Energetic and authentic with a clear presence on the shop floor.

PVH Europe provides a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates – both at home and at work.

PVH Europe and our brands are committed to fostering an inclusive and diverse community of associates.

Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.