Retail Supervisor

Retail Supervisor | Cambridge | Lifestyle Retail | £13.50 per hour + Bonus

Are you a strong retail professional who enjoys taking the lead, motivating a team and creating a great customer experience?

We're looking for a proactive Retail Supervisor to join a well-established retailer in Cambridge. This role would suit someone who enjoys being on the shop floor, getting involved in all aspects of store operations and helping a team achieve its goals.

You’ll work alongside the management team to keep the store running efficiently, encourage strong sales performance and ensure customers receive a consistently high level of service.

• £13.50 per hour
• Training and opportunities to progress your retail career
• Access to wellbeing services and discounts
• Company pension scheme
• 28 hours per week on a rota, including weekends
• Competitive holiday allowance

You’ll be a key part of the store's leadership team, helping to maintain standards, build team confidence and ensure the store performs at its best, even when the Store Manager is away.

• Helping the team deliver sales results through effective floor management and customer engagement
• Identifying opportunities to improve the customer journey and maximise sales
• Assisting with the training and development of new and existing team members
• Taking charge of opening and closing procedures when required
• Managing cashing-up procedures and ensuring transactions are accurately accounted for
• Taking ownership of the store during management team's absence
• Ensuring the store remains organised, presentable and compliant with company procedures
• Helping coordinate daily priorities and resolve operational issues as they arise

To be successful in this role, you'll have:

• Previous retail experience at Supervisor, Team Leader or Keyholder level
• The ability to encourage and motivate a team while maintaining a positive working environment
• An understanding of retail sales performance and the importance of achieving targets
• Strong communication skills and a customer-first approach
• The confidence to make decisions and take ownership when needed
• Good organisation and the ability to adapt in a busy retail environment
• A flexible approach to working hours, including weekends

This is a great opportunity for someone with experience in fashion, lifestyle, footwear, accessories, premium or general retail who is ready to take on more responsibility and continue developing your leadership skills.