Cluster Sales & Marketing Manager; Novotel North and Ibis Station

Cluster Sales & Marketing Manager (Novotel Cambridge North and Ibis Cambridge Central Station)

• Full-time
• Job Type: Permanent
• Job Schedule:
  
  Full-Time
• Compensation: GBP 47,000 - GBP 55,000 - yearly

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POSITION SUMMARY:

We are seeking an experienced Marketing & Sales Manager to lead commercial strategy and revenue growth across two properties Novotel Cambridge North and Ibis Cambridge Station.

As Cluster Sales & Marketing Manager, you will play a key role in driving corporate and leisure revenue by elevating ACCOR brand presence within the Cambridge market.

Reporting to the General Managers (Novotel & Ibis), you are responsible for driving revenue growth through proactive sales, strategic account management, and effective leadership of the sales function. With a core focus on expanding market share and building long-lasting client relationships, this role ensures strong performance across negotiated accounts, group business, meetings & events, and in-house marketing initiatives.

This position requires a highly motivated, organised, and communicative leader who excels at both independent work and inspiring high performance in others.

TASKS/ MAIN ACCOUNTABILITIES:

• Drive proactive sales across corporate, group and M&E segments to grow revenue and market share
• Identify, target and secure new business opportunities aligned with the hotel’s commercial strategy
• Build and develop strong client relationships through consistent engagement and structured account planning
• Grow share from negotiated accounts by driving rate, protecting base business and maximising opportunities
• Represent the hotel(s) at industry events, trade shows, client meetings and show rounds to strengthen visibility
• Support fam trips, client events and hosting opportunities to promote the hotel
• Conduct regular sales meetings – with GM’s
• Lead RFP and RFI processes, ensuring timely and competitive submissions
• Manage corporate contracts including negotiation, rate loading and annual recontracting
• Maintain structured account development with clear action plans, KPIs and regular client engagement
• Deliver against account growth targets and client engagement objectives
• Monitor market trends and competitor activity and share insights with the GM

REQUIRED SKILLS AND KNOWLEDGE:

• High degree of organisation and advanced planning & follow-up skills
• Strong sales and negotiation skills.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong client relationships.
• Knowledge of the hotel industry and market trends.
• Data Analysis and reporting capacity.

EXPERIENCE NEEDED:

• Minimum of 2-4 years of experience in hotel sales or a similar role in the hospitality industry.
• Experience with corporate, groups, or M&E is an advantage.

Salary:
From £47K up to £55K

• You can work with multinational colleagues
• Be part of a global community of hospitality industry
• Opportunity to develop your career
• Free Gym
• Free night stays in our UK hotels and discounts in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Great work environment and colleagues
• Complimentary meals on duty and uniforms
• 28 days holidays including bank holidays (increasing yearly)
• Free parking
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks :
  Our objective is simple: make you grow and give you the spark…