Sales Development Representative

• The Sales Development Representative (SDR) is a foundational member of Fare Harbor’s outbound go-to-market engine, responsible for generating top-of-funnel pipeline through proactive outreach into target accounts
• SDRs work closely with Account Executives to book qualified product demos, contributing directly to overall revenue growth
• This role is designed for high-output, early-career sales professionals who are passionate about prospecting and energized by creating new business opportunities
• The SDR team serves as a key driver of pipeline generation as we scale Field Sales and territory-based coverage
• Our team works hard and we have fun along the way
• We talk shop on our clients’ boats on a sunset cruise, learn a new market by exploring a haunted house together, show a conductor how they can streamline their check-in on a train, or teach a brewery how they can maximize revenue in their venue spaces
• Our clients are in the memory-making business and we enable those dreams!
• Execute high-volume outbound campaigns, primarily via cold calls, with messaging targeted to different regions and verticals
• Manage your lead pool and lead flow through prospecting tools (i.e. CRM, Linked In, email, etc) with thoughtful, relevant messaging for different systems and personas
• Schedule qualified product demos for Account Executives, with a consistent show rate
• Utilize our CRM to document lead interactions, record crucial details, and enable better lead qualification
• Develop and maintain a deep understanding of Fare Harbor’s features / functionalities / partners and effectively communicate the value propositions to potential customers, as well as internal collaboration with Marketing, Sales, Operations, etc
• Stay updated with industry trends, market changes, and competitors’ activities to identify potential business opportunities
• Gather market intelligence and customer feedback to provide valuable insights to the marketing, product development, and strategy teams
• Monitor your individual sales performance and implement strategies to maximize productivity and results
• Be a true team player who is willing to go the extra mile to deliver exceptional results for our prospective clients

Proactive, motivated, organized, enthusiastic, and comfortable with a fast pace Ideally suited for individuals who are motivated by financial success and rewards

Cool under pressure with the ability to balance / execute multiple priorities

Excellent organization and time-management skills

Professionalism in all business interactions across all communication channels

Bonus:
Willingness to travel for industry events & conferences

Comfortable speaking with people on the phone and in person;
Able to handle rejection and stay motivatedA growth mindset: comfortable adopting/utilizing new technology and the ability to implement new learnings into your day-to-day routine