Sales Specialist - Renault

About Us
John Banks Group has proudly delivered outstanding customer service to drivers across East Anglia for over 50 years. With locations in Bury St Edmunds, Ipswich, Cambridge, and Colchester
, we offer an extensive range of new and used vehicles from ten of the most trusted automotive brands, complemented by exceptional aftersales services.

Our mission is to provide an enjoyable and stress-free experience for every customer. To achieve this, we seek highly skilled professionals who are passionate, knowledgeable, and dedicated to excellence as we continue growing our reputation in the East Anglian automotive market.

As a Sales Specialist at Renault Cambridge
, you will play a key role in driving sales of new and used Renault vehicles while delivering a first-class customer experience. You will represent both franchised and non-franchised vehicles
, showcasing their features and benefits, and offering tailored solutions to meet customer needs.

Renault’s growing popularity, innovative new models
, and the recent closure of other Renault dealerships in the area have resulted in a huge forward order bank at John Banks. This presents an incredible opportunity for high-performing candidates to benefit from a thriving market and a strong pipeline of customer demand.

With these developments and the high sales volume achievable, this position offers an On-Target Earnings (OTE) potential well in excess of £50,000 per annum
. For the right candidate, additional high-performance incentives are also available.

This is an exciting opportunity for someone who thrives in a dynamic sales environment and is passionate about helping customers find the right vehicle.

Customer Interaction:

• Greet and assist customers, understanding their unique needs.
• Maintain excellent written and verbal communication throughout the customer journey.

Vehicle Presentation:

• Present vehicle features and benefits in person and through virtual platforms (e.g., video demonstrations).
• Manage enquiries across multiple channels (text, chat, email).
• Negotiate and close sales deals while achieving individual and team sales targets.

Customer Relationship Management:

• Build and sustain strong customer relationships, ensuring positive reviews and repeat business.
• Provide aftersales support to enhance the overall customer experience.

Industry Expertise:

• Stay updated on automotive trends, financing options, and dealership promotions.

The ideal candidate will have:

• A proven track record of sales success.
• Excellent communication and negotiation skills.
• A customer-focused mindset with the ability to build long-lasting relationships.
• Confidence in both face-to-face and virtual sales environments.
• A strong work ethic and a passion for the automotive industry.

Competitive Benefits Package:

• Cycle to Work Scheme
• Staff Discounts
• Optional Healthcare
• PPE Supplied
• Financial Advice and Support

Work-Life Balance:

• 5-day workweek (Monday to Saturday, 8:30 AM – 6:00 PM, with one weekday off).
• Saturday shifts: 9:00 AM – 5:00 PM.
• No Sunday work required.

Leave Entitlement:

• 22 days annual leave, plus 8 standard bank holidays increasing to 26 days with longevity of service.
• Optional rental vehicle.

John Banks Group is an equal opportunities employer and welcomes applications from all qualified individuals, regardless of race, gender, disability, religion, belief, sexual orientation, or age.

At least two years' Automotive Retail Experience