Front of House Porter​/Security

Front of House & Facilities Porter

Location:

Cambridge, UK

Contract Type: 18-Month Fixed Term (Full-Time)

Are you a reliable, customer-focused professional looking for a varied hands-on role in Cambridge? We are seeking a Front of House Porter to join our client's team on an 18-month fixed-term contract.

You will be the welcoming face of their building while keeping day-to-day front desk and security operations running smoothly.

• Reception & Customer Service:
  Act as the first point of contact for staff, visitors, and contractors, providing a professional welcome and handling front desk queries.
• Mail & Parcel Logistics:
  Receive, sort, and distribute incoming post and courier deliveries across the premises.
• Building Security & Lock-up:
  Responsible for opening, securing, and locking up the building at designated times.
• Safety Monitoring:
  Monitor fire alarm panels, conduct routine visual safety checks, and assist with emergency response procedures.
• General Facilities Support:
  Maintain a clean, organised reception area and assist with light operational tasks around the site.

• Previous experience in a portering, reception, security, or front-of-house customer service role.
• Strong communication skills with a customer-first mindset.
• High attention to detail regarding site safety and security protocols.
• Ability to work independently, manage your own shift responsibilities, and handle fire panel monitoring (training provided).

• Stable 18-month full-time contract in a vibrant Cambridge location.
• Varied daily workflow combining customer engagement with operational duties.
• Competitive salary package and workplace benefits.