Onsite AV Event Technician

Role Overview

proAV is a leading global audio visual integrator, delivering AV and event services through client partnerships around the world.

We are looking for an experienced Onsite AV Event Technician to join one of our established onsite teams . Representing proAV and working within our existing onsite team operating, supporting and maintaining the installed AV systems within auditorium and event spaces.

With more than 500 team members worldwide, proAV offers a wide range of opportunities. This role is based within a global technology leader that continues to invest in state-of-the-art technology, services and training.

This is an exciting opportunity for an exceptional technician to make their mark on an established operation, with real scope to drive and enhance the service.

As the Onsite AV Event Technician, you will operate, support and maintain the fixed (permanently installed) audio-visual systems within auditorium, conference suites and divisible event spaces. You will ensure these spaces are always event-ready, deliver the technical running of internal and client-facing events using the installed infrastructure, and act as the custodian of the systems, protecting their performance, configuration and lifespan.

Outside of event commitments, you will also support the proAV BAU onsite team with day-to-day meeting room and video conferencing support.

Key Responsibilities Event Operation Using Installed Systems

• Operate the auditorium and event space AV for town halls, client seminars, conferences, product launches, training sessions and executive briefings.
• Run the installed audio system, including the digital mixing console or DSP-based mixing, radio and wired microphones, lectern and delegate microphones, and room PA.
• Operate installed PTZ camera systems, vision switching / presentation switchers, confidence monitors, projection and LED walls.
• Manage presentation playback, laptop connections, remote presenters and preconfigured event cues using installed sources and AV control systems, including Elgato Stream Deck and Bitfocus Companion.
• Deliver hybrid events, recordings and live streams via installed encoders and platforms such as Zoom Meeting and Webinars, Microsoft Teams Town Hall or Webex Events.
• Operate installed architectural and stage lighting presets through the lighting / control system.
• Configure divisible and combinable rooms (room combining, partition modes) to suit each event layout.
• Support assistive and specialist systems, including hearing (induction) loops, assisted listening, simultaneous interpretation and digital signage.
• Conduct technical rehearsals and sound checks, brief presenters and stay calm and discreet during live events.

Event Planning & Client Liaison

• Attend planning meetings with event organisers, facilities and catering teams to confirm technical requirements and room configurations.
• Advise organisers on what the installed systems can deliver, and specify and coordinate supplementary hire equipment or external production crews where needed.
• Prepare running orders, technical riders, cue sheets and room setup notes.
• Host and supervise third-party production companies, ensuring their equipment interfaces safely with the house system.

Systems Ownership & Maintenance

• Carry out daily and pre-event system checks so every space is fully operational and event-ready.
• Deliver planned preventative maintenance of installed equipment: projector and LED wall servicing, lamp/filter changes, microphone and battery management, cabling checks and cleaning.
• Diagnose and resolve faults across control (e.g. Crestron, Extron, AMX), DSP (e.g. Q-SYS, Biamp), AV-over-IP (e.g. Dante, NVX, SDVoE) and video distribution.
• Monitor systems through remote management tools (e.g. Q-SYS Reflect, Crestron XiO Cloud) and respond to alerts.
• Manage firmware updates, configuration backups and presets under change control, without altering programming outside agreed procedures.
• Log incidents and requests in the ticketing system and elevate to the AV integrator or manufacturers under warranty and maintenance contracts, tracking to resolution.
• Support the commissioning, testing and handover into service of new or upgraded installations.

Supporting the BAU Onsite Team

• Assist the proAV BAU onsite team with day-to-day meeting room and video conferencing support when not engaged in event work, or during peak demand, absence or holiday cover.
• Help with morning room checks, incident resolution and white-glove support for executive and VIP meetings…