Head of Transport

Location: Cambridgeshire

The Role
We are a family-run, privately owned business built on strong relationships, operational excellence, and a genuine pride in the service we deliver. Our success has been built by combining a personal approach with professional standards - giving our customers the reliability of a major logistics provider, while retaining the agility, responsiveness, and care that sets us apart.
We are looking for an experienced, commercially minded Head of Transport to take full ownership of our transport operation and become a key member of our leadership team.
This is a career-defining opportunity for a transport professional who wants more than a traditional management role. You will have the autonomy to influence strategy, drive operational improvement, and shape the future of our transport function as the business continues to grow.
You will be responsible for leading the complete transport operation - setting standards, improving performance, controlling costs, developing people, and creating a culture where accountability, professionalism, and respect are at the heart of everything we do.
At our business, decisions are made quickly, ideas are valued, and experienced people have the opportunity to make a visible impact. Unlike larger, more complex organisations where change can be slow, you will have the ability to identify opportunities, implement improvements, and see the results of your leadership.
You will play a critical role in ensuring our transport operation remains efficient, compliant, customer-focused, and commercially aligned, while supporting our ambition to deliver exceptional service and build long-term partnerships with our customers.

Key Responsibilities

· Take full ownership of the transport operation, including service delivery, operational performance, cost control, and continuous improvement.

· Lead, develop, and inspire the transport and driving teams, creating a culture of accountability, engagement, ownership, and high standards.

· Build strong relationships with drivers and operational colleagues, ensuring people feel valued, supported, and respected.

· Drive transport efficiency by identifying opportunities to improve utilisation, reduce empty running, optimise resources, and maximise fleet performance.

· Own transport cost management, challenging inefficiencies and implementing commercially focused solutions.

· Lead transport planning strategy, ensuring resources are aligned with customer requirements and operational demands.

· Take full responsibility for operator licence compliance, driver standards, working time regulations, and all relevant transport legislation.

· Use data, reporting, and KPIs to understand performance, drive improvements, and create a culture of continuous development.

· Lead the transport element of customer onboarding, ensuring operational solutions are well planned and delivered successfully from day one.

· Develop strong partnerships with customers and internal stakeholders, ensuring we continue to be recognised as a trusted logistics partner rather than simply a service provider.

· Act as a visible and approachable leader who engages with the operation, solves problems quickly, and sets the benchmark for professional standards.

· Bring fresh thinking, challenge existing processes, and identify opportunities to improve the way we operate.

What We Are Looking For
We are looking for a proven transport leader who combines operational expertise with commercial understanding and the ability to inspire people.

You will have:

· Proven experience in a senior transport leadership role within a demanding operational environment.

· International CPC qualification (mandatory), with experience holding or supporting Operator Licence responsibilities.

· A strong track record of improving transport performance, controlling costs, and delivering operational efficiencies.

· Experience leading planning functions and improving fleet utilisation.

· The ability to balance customer expectations, operational requirements, compliance, and commercial objectives.

· A leadership style built around trust, visibility, clarity, and accountability.

· The confidence to make…