Cambuslang, Weekend STARS Front of House, Brand Ambassador

Cambuslang, Weekend STARS Front of House, Brand Ambassador

Part‑time

Our STARS deliver a consistently high‑end, comprehensive, and discreet security‑focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customers’ people, property, and information always, in a knowledgeable, professional, and service‑oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.

We combine best‑in‑class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.

We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS team working for one of our high‑profile clients in Cambuslang, G73 3PH
.

STARS at Securitas provide a “two roles in one” service to our clients, their staff, visitors and customers.

We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration, and third‑party vendor management, all combined with a discreet and vigilant security service.

• Saturday & Sunday
• Shifts – Daytime hours
• 08:00 – 16:00

Please only apply if you have experience delivering exemplary customer service in a fast‑pace corporate environment with exceptional levels of communication and personal presentation.

• 5‑year checkable history
• Highest quality personal appearance
• Flexible, professional and adept at working under pressure
• Outstanding written, verbal and oral communication skills
• Customer‑oriented with a passion for high‑level service
• Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
• Polite and proactive
• Punctual and trustworthy
• Able to use initiative and highly adaptable
• Experienced in Customer Service, Front of House, Concierge, Hosting or Customer‑facing role ideally within a corporate environment
• Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on

• Meet and greet all staff, visitors and contractors in a professional and personable manner
• Deliver a consistently high‑end customer‑focused experience
• Embody a high‑performance approach and encourage colleagues to do the same
• Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
• Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
• Assist in emergency situations
• Provide timely and accurate information
• Respond appropriately to varying and fast‑changing priorities
• Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
• Represent Securitas and the client organisation in a manner that is in‑keeping with the values, brand identity and culture of both

Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.

We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the role’s minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks – Our real change makers of the business, YOU, the Race at Work Charter, and the Armed Forces Covenant.

We also celebrate diversity with events such as BSL Week, International Women’s Day, PRIDE and Black History Month.

• Strive – Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans – A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X‑rays, and…