Connections Advisor

Connections Advisor

Location:

Cambuslang

Salary: £27,000 - £28,000 per annum

Do you enjoy helping customers, solving problems, and delivering excellent service? We're looking for a Connections Advisor to join a leading utilities organisation in Cambuslang.

This is a fantastic opportunity to join a growing team where you'll play a key role in supporting customers through their journey, building strong relationships, and ensuring every interaction is handled professionally.

• Providing updates and guidance throughout the connections process.
• Coordinating with internal teams to ensure a smooth customer experience.
• Managing customer information accurately using internal systems.
• Resolving queries and escalating issues where required.
• Delivering a high standard of customer service on every interaction.

• Excellent communication and relationship‑building skills.
• Strong organisational skills with the ability to manage multiple tasks.
• Confident using Microsoft Office and CRM systems.
• A positive, proactive approach and a genuine passion for helping customers.

• Salary of £27,000 - £28,000.
• Full training and ongoing support.
• Supportive and friendly team environment.

If you're customer‑focused, enjoy working in a fast‑paced environment, and are looking for your next opportunity in a growing utilities company, we'd love to hear from you.

Please note that we can only consider applications from candidates who have the right to work in the UK.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.