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Complaints Resolution & Customer Insights Coordinator

Job in Rutherglen, Cambuslang, South Lanarkshire, G72, Scotland, UK
Listing for: Sanctuary Group
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 33000 - 34000 GBP Yearly GBP 33000.00 34000.00 YEAR
Job Description & How to Apply Below

Sanctuary Group in Glasgow seeks a Complaints Works Coordinator to coordinate and monitor the resolution of outstanding works, ensuring high customer satisfaction in line with Scottish Public Sector Ombudsman requirements and the Group's Complaints policies and procedures.

Property Services delivers repairs, compliance, installation and estate services across the UK to internal and a small number of external clients, with emphasis on health and safety and asset management.

Consider building your career as a Complaints Resolution & Customer Insights Coordinator at Sanctuary Group.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Complaints Resolution & Customer Insights Coordinator role at Sanctuary Group, based in Rutherglen, Scotland, United Kingdom.

We are looking to fill the Complaints Resolution & Customer Insights Coordinator position at Sanctuary Group in Rutherglen, Scotland, United Kingdom.

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