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Member Experience & CRM Coordinator

Job in Camden Town, Camden, Greater London, N1C, England, UK
Listing for: National Museum Directors' Council
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 28000 - 40000 GBP Yearly GBP 28000.00 40000.00 YEAR
Job Description & How to Apply Below

The National Museum Directors' Council is seeking a proactive Member Services & Communications professional to handle membership enquiries, coordinate communications for renewals, events, and member benefits, and reissue digital cards as needed.

You will manage CRM records, conduct data cleansing, process Gift Aid, produce reports, and support the delivery of a high-quality member experience across all touchpoints in collaboration with Visitor Experience and Retail teams.

This role, Member Experience & CRM Coordinator at National Museum Directors' Council, could be your next move.

Join National Museum Directors' Council and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Member Experience & CRM Coordinator role at National Museum Directors' Council, based in Camden Town, England, United Kingdom.

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