Engineering Controller

We’re looking for an experienced Engineering Controller in Birmingham to support the Head of Engineering in leading and coordinating engineering activity across multiple depots. You’ll play a key role in ensuring our fleet is safe, reliable and available — delivering a high‑quality service that meets operational, contractual and commercial targets.

This is a hands‑on role ideal for someone who thrives in a fast‑paced, regulated engineering environment.

• Monitoring engineering performance and KPIs across all sites, driving continuous improvement.
• Supporting depot teams through clear communication, problem‑solving sessions and performance reviews.
• Ensuring maintenance is effectively planned and aligned with available labour, parts, tooling and pit space.
• Overseeing the use of Maximo to ensure accurate work order management.
• Managing local budgets, controlling costs and identifying efficiency opportunities.
• Working collaboratively to ensure Peak Vehicle Requirement (PVR) is consistently achieved.
• Building strong relationships with internal and external stakeholders.
• Acting as a role model for safety, professionalism and high standards.
• Travelling regularly between sites and supporting operational needs, including out‑of‑hour.

• Engineering workshop experience (heavy‑goods environment preferred).
• Strong understanding of Health & Safety in an engineering setting.
• Experience working in a regulated environment.
• Excellent communication and stakeholder‑management skills.
• Strong IT skills and confidence using engineering systems.
• Flexible approach to working hours and travel.
• Spanish language skills are a bonus but not essential.

We don’t just want great people — we look after them too. When you join National Express, you get perks that actually make a difference:

• Free bus and coach travel across the National Express network for you
• Complimentary travel for your nominated person (or bus travel for your partner)
• Life assurance and a solid company pension
• Access to our Employee Assistance Programme
• A private online GP service for quick, stress‑free support

We’re building an inclusive workplace that reflects the communities we serve, and we actively welcome applications from everyone. If you need any adjustments during the recruitment process, just let us know.