Floating Support Worker

Floating Support Worker

SW8 1SJ

The successful candidate will be required to work 37.5 hours per week, Monday – Friday, between 8 AM – 6 PM. Core working hours are 10 AM – 4 PM. Temporary cover is required for approximately 2 months.

You will be required to work from the office in Vauxhall and complete 3 days per week of hybrid working, supporting clients within the community and their own homes.

In this position you will be required to:

• Hold a caseload of up to 27 key clients and carry out regular key working sessions resulting in agreed support plans which are reviewed regularly
• Produce comprehensive and high‑quality risk assessment and risk management plans
• Provide housing advice to clients to maintain their tenancies, including advising on their rights, responsibilities and advocating on their behalf as necessary
• Support clients to up‑skill in daily living skills, enabling them to sustain their accommodation independently, including bill management and household management
• Provide a shorter intervention for clients moving from temporary to permanent accommodation, supporting them to bid and view properties, coordinate packing up and set up in new accommodation
• Liaise closely with City Council housing pathways and landlords
• Minimise risks to clients by identifying, reporting and following up safeguarding concerns and incidents
• Proactively liaise, communicate and negotiate with internal and external specialists and agencies to maximise client support services, resources and funding
• Support clients to access activities that aid their independence, including running activities or groups in response to identified client needs
• Support clients ready to move into work, education or training to access suitable courses or placements
• Cover office duties as part of the team rota and the drop‑in service supporting current and ex‑clients
• Ensure all client contacts are recorded appropriately and accurately on the database and in line with policy and procedures

Please note:

this role involves lone working.

To apply for this role, you must have:

• Experience of Floating Support
• Experience/understanding of approaches for working with issues such as substance use, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang‑related issues, young parents, leaving care and learning disabilities
• Understanding of supporting clients to budget, calculate benefit entitlements, manage rent arrears and housing options
• Experience in a client‑centred support service working with vulnerable people presenting significant levels of need and risk
• The ability to devise and deliver action plans through high‑quality risk management and needs assessment
• The ability to effectively liaise with a range of service providers and agencies to establish or improve services for clients
• A good and current understanding of safeguarding issues and the ability to undertake comprehensive risk assessments
• The ability to work within a strength and recovery‑based model and engage and motivate people to move towards an appropriate level of independence and inclusion
• Competence in using a computer to input data accurately, communicate effectively through emails and produce good quality minutes of meetings, client notes, letters and reports

Please note:

travel expenses can be claimed for this role.