Operations Manager II

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About Company

Element U.S. Space & Defense stands at the forefront of testing innovation, serving as a trusted partner to NASA, the U.S. Department of Defense, government agencies, and prominent industry leaders across the space and defense sectors. Founded as NTS Technical Systems, our company brings over 60 years of experience and expertise in handling the most complex projects and programs in the world.

From centrifuge testing for the latest Mars rover, vibration testing for the Space Launch System (SLS), to environmental simulations for next‑generation missiles, we are the pioneering partner for highly custom, end‑to‑end testing design and implementation. By advancing our state‑of‑the‑art testing technologies, subject matter expertise, and service to critical missions, Element U.S. Space & Defense has become the go‑to partner for ground‑breaking industries.

• Opportunities for professional development and career advancement.
• A collaborative and innovative work environment.
• The chance to work on groundbreaking projects that shape the future of space and defense.

• Medical, Dental, Vision, Short‑ and Long‑Term Disability, Life Insurance, Flexible Spending Accounts
• Seven (7) paid holidays and four (4) paid floating holidays, depending on your hire date
• Paid Time Off (PTO), accrued biweekly
• 401k with employer match
• Twelve (12) hours of Paid Volunteer Time Off (PVTO) each year
• Tuition reimbursement and other employee programs
• Flexible schedules offered at some of our labs
• Monthly Lab Bonus plans (Based on position)

At EUSSD, compensation is determined through a comprehensive approach that considers candidate qualifications, role responsibilities, market benchmarks, and organizational needs. Pay may vary by location.

As a result of planned growth and organizational restructuring EUSSD is seeking an Operations Manager based in Camden, AR to lead all functional areas and drive the daily strategy that optimizes the resources to deliver value to customers.

• Implement the corporate vision.
• Demonstrate leadership, set the standard for integrity, ethics and job performance in accordance with the NTS Core Values.
• Communicate to employees operational goals and objectives.
• Provide guidance, direction and developmental opportunities that allow staff talents to be identified and groomed.
• Train, supervise and direct Department Managers, Program Managers, and Engineers relevant to their duties and obligations.
• Direct and manage the daily operations to ensure customer satisfaction through on‑time delivery, quality and excellent customer service.
• Provide motivation and training necessary to ensure employees consistently offer outstanding levels of service to customers, and maintain standards necessary to achieve and be recognized for superior customer satisfaction.
• Manage according to corporate policies and procedures to ensure regulatory compliance and optimal efficiencies.
• Manage staff resourcing to ensure proper skill sets to achieve corporate goals with approval authority on all new hires, reviews, increases and terminations for employees.
• Lead all areas of operations to execute within budget, cost and quality.
• Lead operational strategy development to ensure competitive advantage in the test market.
• Continuously improve processes through excellent root cause identification, corrective action, standard work development and operational discipline.
• Foster a work environment that promotes teamwork and cooperation where employees can prosper, find rewards in their efforts and be continuously challenged to improve the performance of the division.

• Demonstrated management skills, including coaching and developing engineering personnel and technical service teams.
• Minimum 5 years of management experience in a P&L environment.
• Supervision of large teams (i.e., 15+) group environments.
• Developing high performing cohesive teams.
• Developing and implementing efficient and effective operational processes.
• Must have at least 8 years technical…