Quality Manager

Quality Manager, Armtec Defense Technologies

Armtec Defense Technologies (Armtec) is an operating unit of the Transdigm Group (NYSE: TDG), an industry leader in aerospace and defense products and services. Armtec is comprised of three business units producing subcomponents for ordnance in Coachella, CA; decoy countermeasure flares in Camden AR; and radar countermeasure chaff in Lillington NC. At Armtec, we welcome skilled and enthusiastic people who share our determination and high standards to join us in our mission‑critical work supporting the US and allied war‑fighters who serve us all by defending democracy and protecting freedom.

This position is staffed in Coachella, at Armtec’s world‑class, sole‑source production facility for felted fiber nitrocellulose combustible cartridge cases for medium and large caliber military ammunition; and pyrophoric payloads for training grenades.

Company: Armtec Defense Technologies is an operating unit of the Trans Digm Group (NYSE: TDG).

Industry: Manufacturing Combustible Ordnance and Countermeasures

Title: Quality Manager

Job Family: Quality Management

Reports to: Site Leader / Director of Quality

Works with: Managers, Engineers, Supervisors, Techs, Specialists

Location: Lillington, North Carolina

Type: Full-Time

Job Summary: The Quality Manager at Armtec is accountable for quality functions at our Lillington, North Carolina site. They will lead a team of Quality focused personnel in Quality Engineering, Quality Assurance & Control, Audit, Inspection, and Calibration. They serve as a mentor for Quality department staff, a representative to our customer’s quality leadership, and a continuous improvement champion for our Quality function and our production operations.

The Quality Manager is expected to ensure we meet all regulatory and customer requirements for our products. They shall develop quality improvement plans and regularly analyze, monitor, and communicate status on current state of our performance against these plans.

• Responsible for overall product quality at the site
• Develop and manage strategic quality improvement plans for the site, in alignment with operating unit strategies
• Develop and manage the Quality department budget and annual plans
• Training, mentoring, and performance management of direct and indirect Quality department staff
• Track and report on quality department metrics, including our Total Cost of Poor Quality
• Assure contract review and quality planning is accomplished for all contracts
• Provides technical guidance to Quality Engineers and failure analysis teams on root cause analysis, continuous improvement, and the use of various quality tools.
• Ensure Failure Analysis teams drive to true root causes and implement immediate corrective, and long‑term preventive actions.
• Manages an effective Configuration Management program, Contract Review, Supplier Quality System, In‑Process Quality Assurance, Product Testing and Calibration program and Analytical Lab
• Coordinates ISO audit and Management Review
• Manages QMS (updates and improvement)
• Maintains quality metrics to monitor site/program performance. Present to site leadership
• SPC Program development and improvement
• DCMA POC and scheduling coordination
• Generate Management Reports on the progress of the quality program and product metrics
• Coordinate improvements to our ISO 9000 quality management system, and operate an effective auditing system and corrective/preventive action system.
• Implement an effective Six‑Sigma training program to develop technical staff as certified green and black belts in Six‑Sigma
• Support & lead various process and product improvement activities with the IPT Quality Leads
• Develop and deploy Statistical Process Control methods, improved inspection processes, and improve real‑time electronic data collection and analysis methods
• Implement data driven decision making process and ensure accuracy of reported data
• Maintain the highest ethical standards, even when challenged from above
• Primary point of contact with onsite QAR representatives from DCMA, which include coordination of weekly inspections, audits, First Article Inspections, and…