Cake Decorator

POSITION TITLE:

Cake Decorator
DEPARTMENT:
Bakery

REPORTS TO:

Bakery Manager
FLSA STATUS:
Non-Exempt

Responsible for decorating cakes and other baked goods to create visually appealing, customized designs for various occasions like birthdays, weddings, holidays, and special events.

• 1) Maintain presentable and adequately filled shelves and displays.
• 2) Control freshness by date coding all products and pulling out-of-code merchandise daily.
• 3) Wrap, package, and price all products accurately and legibly.
• 4) Maintain the regular cleaning and sanitation program established by company policies.
• 5) Maintain good customer relations by providing prompt and courteous customer service.
• 6) Work with customers to understand their vision and create customized designs for cakes, including color schemes, themes, and messages.
• 7) Manage multiple cake orders and ensure timely delivery, particularly during peak seasons
• 8) Greet all customers and be observant to your surroundings.
• 9) Abide by all company policies as stated in the Employee Handbook.

• 1) Answer customer calls and take special orders.
• 2) Assist in baking products when needed.

• 1) Must have strong communication skills to provide adequate customer service.
• 2) Must have dexterity in hands to wrap, package, and decorate products.
• 3) Must be able to read and write to properly tag and price the products.
• 4) Must have previous experience decorating cakes.
• 5) Must be able to lift up to fifty (50) pounds as needed.
• 6) Must be able to stand upright for most of your scheduled work shift.