Operations Specialist

We’re looking for a Benefits

VIP Operations Specialist to help us keep our client experience seamless and accurate. In this full-time role, you’ll work closely with our Operations Lead and Account Management team to ensure plan information is precise and up-to-date, empowering our Benefits

VIP Representatives to provide top-tier support. You’ll also collaborate with our mobile app vendor to keep the Benefits

VIP Mobile platform current and user-friendly. This is a great opportunity to make a real impact on client experience.

• Audit and maintain plan information in Salesforce for accuracy and completeness.
• Create and update Client Servicing Notes and Carrier Contacts.
• Partner with Account Management to verify and update plan details.
• Coordinate with our mobile app vendor to ensure accurate plan data on Benefits
  
  VIP Mobile.
• Maintain data integrity through meticulous and efficient data entry.
• Support additional Benefits
  
  VIP Operations tasks as needed.

• Strong verbal and written communication skills.
• Exceptional attention to detail and accuracy in data entry.
• Ability to prioritize, take initiative, and meet deadlines in a fast-paced environment.
• Excellent organizational and time management skills.
• Collaborative team player with effective communication skills.
• Familiarity with benefits administration or employee benefits is a plus.
• Proficiency in Microsoft Office Suite and comfort with digital platforms.

$19 - $21.50 USD

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO): FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!