Service Excellence Specialist
Job in
Camden, Camden County, New Jersey, 08101, USA
Listed on 2026-01-19
Listing for:
Cooper University Health Care
Full Time, Part Time
position Listed on 2026-01-19
Job specializations:
-
Healthcare
Healthcare Administration, Health Communications, Health Promotion
Job Description & How to Apply Below
About us
At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement.
We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey . Short Description
The Service Excellence Specialist plays a key role in ensuring that patients' comfort and non-clinical needs are addressed during their hospital stay. This role focuses on conducting Comfort Rounds, connecting with patients twice daily to ensure they have what they need to feel comfortable and supported. The Service Excellence Specialist is responsible for facilitating service needs, addressing comfort concerns, and ensuring that each patient is attended to in a timely and compassionate manner.
Experience Required
* 0-2 years required
Education Requirements
* High School Diploma
* Bachelor's Degree Preferred
Special Requirements
* Communication - Ability to communicate with patients, visitors and coworkers
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