Care Coordinator

Are you a compassionate and proactive care professional with strong leadership skills? Hartwig Care is looking for a dedicated Care Coordinator to join our team. This is a rewarding opportunity to make a real difference in people’s lives while supporting and guiding care staff to deliver outstanding service. Regrettably, this position is not eligible for sponsorship as it does not meet the required salary or skill criteria.

• Employee Assistance Programme – 24/7 counselling and wellbeing resources
• Wellness Platform – Tools to help you reach your health and fitness goals
• Recognition & Newsfeed – Celebrate achievements and stay connected
• Paid Time Off – 20 days annual leave + bank holidays
• Enhanced DBS Check – Provided at no cost
• Ongoing Training & Development – Free and continuous learning opportunities
• Blue Light Card – Access to exclusive discounts

• Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises.
• Ensure visits occur on time and with the appropriate care workers tailored to clients' needs.
• Update all care workers with necessary information regarding client visits and company policies.
• Receive information/reports from care workers verbally and in writing within set timelines.
• Coordinate care worker review bookings and team meetings, ensuring they happen as scheduled.
• Cross‑reference actual bookings against planned bookings for accuracy.
• Aid in improving service monitoring and client safety.
• Assist Care Managers in communicating with care workers regarding daily visits and meetings.
• Answer phone calls and text messages, take messages, and redirect calls within the telephone system.
• It is a fast‑paced environment, the successful Care Coordinator will be interpersonally confident and a pro‑active team player.
• Discretion and the ability to handle confidential matters and sensitively.
• Can thrive under pressure and good organisational and multitasking skills.
• Showcase a high level of attention to detail and be able to prioritise workload.
• Have excellent communication skills, previous experience and always professional and polite.

If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to or onyi
.

If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered.

Join our team and contribute to providing high-quality care to our clients!

We have not yet decided to recruit to these positions and in addition to other legal obligations, wish to establish the level of interest prior to making any decision.