Hospital Desk Lead — Guest Experience
Listed on 2026-10-07
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Hospitality / Hotel / Catering
Event Management & Planning, Customer Service Rep -
Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep
Cooper University Health Care is seeking a Lead Reception Ambassador to provide support and direction to the Reception Ambassadors and ensure a positive visitor experience throughout the hospital.
The role involves leading the Welcome Desk, training new staff, managing visitor flow, coordinating with departments, answering questions, escorting patients, and upholding AIDET practices to promote a concierge, healing environment.
This posting is for the Hospital Welcome Desk Lead — Guest Experience role at Cooper University Health Care, based in Camden, NJ, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Hospital Welcome Desk Lead — Guest Experience role in the description above.
We appreciate your interest in this position.
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