Senior HR Systems Analyst

ABOUT SUBARU Love. It’s what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That’s what we call our Subaru Love Promise®.Subaru

is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subaru’s company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.

SUMMARY Supports, guides, and optimizes the technical operations of Human Resources (HR) through Oracle Human Capital Management (HCM) system, Ceridian Dayforce, and other HR systems as needed. Provides support and troubleshooting for daily activities for HR team and other users of these systems. HCM modules supported include Core HR, Compensation, Benefits, Talent Management, Performance, Recruiting, Onboarding, and Reporting (Oracle Transactional Business Intelligence (OTBI) and Business Intelligence (BI) Publisher).

Performs functional quality assurance testing and documentation in preparation for all HR business cycles and system upgrades. Assists HR with any technical needs and creates process documentation as needed.

MAJOR RESPONSIBILITIES

• Supports users that report issues with regards to the Human Resources (HR) systems by: asking guiding questions to obtain more details, investigating the reported issue in depth, executing testing in our lower environments to determine the root-cause, and resolving the issue.
• Configures and modifies select setups for various modules in the HR system and provides support throughout entire annual business cycle. Prepares and maintains project and system documentation, including current procedures, configuration, issues documentation, and other functional documentation required by department management.
• Provides first-level support in troubleshooting HR Core records in Human Capital Management (HCM) system and monitors the Transaction Console as needed. Collaborates with Information Technology (IT) and external vendors as needed to ensure seamless integration of HCM with other systems and coordinate the necessary actions to resolve second-level, more advanced HCM system issues.
• Along with HR Project Manager, provides direction to HR and other Subaru of America (SOA) departments regarding capabilities of HR systems and how to leverage them to solve business problems. Recommends opportunities for improvements regarding system processes when evident. Works with HR Project Manager and HR department Centers of Excellence on ad hoc system enhancements and technology projects.
• Troubleshoots and resolves problems for the Payroll group with respect to Ceridian Dayforce interfaces from Oracle HCM.
• Responds to ad hoc data requests by providing reports to employees (intradepartmental / interdepartmental) using HR system pre-existing report library (Oracle Business Intelligence (BI) and SQL), Oracle Transactional Business Intelligence (OTBI), and Excel.
• Serves as an HR report catalogue owner and works with IT team to maintain, update, and redesign/recode reports as needed.
• Works with HR Systems team and IT team to develop test cases for annual business cycles and HR processes. Participates in prototype and user acceptance testing (UAT) for quarterly upgrades to HR systems.
• Creates and updates organizational data within HR system including position management and maintenance (business unit sets, business units, departments, locations, positions, jobs, etc.). Works with all appropriate departments as needed to keep organizational structure up to date and…