Microsoft 365 Engineer

Overview

Join to apply for the Microsoft 365 Engineer role at The Campbell's Company
. Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover, Swanson, and V8. Here, you will make a difference every day.

You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

• Design, document, and support the Messaging and Collaboration environment, including Microsoft 365 tenant and licensing management.
• Manage operations with Managed Service Providers, ensuring secure, compliant configurations aligned with business requirements.
• Implement & manage email security measures such as anti-spam, anti-malware, encryption, DLP, & email archiving.
• Monitor system health, availability, and performance using monitoring tools.
• Stay current with Microsoft 365 roadmap updates, proactively identify IT trends, and engage with IT Security and Audit teams.
• Other duties and responsibilities will be included within the Microsoft & Collaboration ecosystem.

• Provide Level 3 support for Messaging and Collaboration tools, including Exchange Online, SharePoint, Teams, Viva Engage, Alert Media and third-party integrations.
• Investigate and resolve complex Microsoft 365 issues, and perform root cause analysis after critical outages.
• Collaborate cross-functionally with IT, business stakeholders, vendors, and Microsoft to solve complex problems and ensure seamless user experience.
• Produce communications related to changes, feature enhancements, and operational status for IT, end users, and partners.
• Provide knowledge transfer, training, and documentation for IT staff and end users.
• Collaborating with teams responsible for all collaboration tools to ensure seamless integration & user experience.
• Act as liaison between Managed Services Providers and Digital Workplace Team (Alert Media, HCL, etc).

• Build and maintain detailed documentation of architecture, processes, procedures, and system configurations.
• Conduct reporting on Microsoft 365 health, security audits, licensing audits, and vulnerability assessments.
• Ensure compliance with regulatory requirements, industry standards, and organizational policies.

• Minimum 5 years of hands‑on experience supporting the M365.
• Bonus certifications:
  Microsoft 365 Certified:
  Administrator Expert, Endpoint Administrator Associate, Messaging Administrator Associate, Teams Administrator Associate, Identity and Access Administrator Associate, Information Security Administrator Associate, Collaboration Communications Systems Engineer Associate, Microsoft 365 Fundamentals, and Azure Administrator Associate.

• Microsoft 365 tenant administration and engineering operations.
• Strong knowledge of Microsoft 365 licensing and group‑based licensing management.
• Proficiency with Exchange Online, SharePoint, Teams, Power Platform, Engage, and other Microsoft 365 services.
• Expertise in Microsoft Entra, Azure, and Microsoft 365 applications…