IT Specialist III

Overview

Join to apply for the IT Specialist III role at Holtec International
.

Location:

Camden, NJ (On-site).

Holtec International is seeking an experienced and technically skilled IT Support Technician L3 to support and maintain enterprise-level IT infrastructure across both office and production environments. This position plays a critical role in ensuring the reliability, performance, and security of Holtec’s computing environment, including Windows Server, Microsoft 365, VMware, and enterprise storage systems.

Location: Camden, NJ (On-site)

• Bachelor’s degree in Information Technology, Computer Science, or related discipline preferred.
• Minimum 3 years of experience; 5+ years strongly preferred in IT support, systems administration, or infrastructure management.
• Strong working knowledge of Microsoft Windows Server (2012–2022), Windows 10/11, and Microsoft 365 administration.
• Proficiency in Active Directory, DNS, DHCP, and VLAN configuration, including user management, permissions, and group policy administration.
• Experience supporting VMware virtual environments (vSphere/ESXi) and enterprise storage systems such as EMC Isilon or Net App.
• Familiarity with backup and recovery systems (Net Backup or equivalent) and disaster recovery testing.
• Strong troubleshooting skills across hardware, software, and network environments.
• Excellent organizational, documentation, and communication abilities.

• Hands-on experience deploying and maintaining 3D engineering and design applications (Solid Works, Autodesk, MATLAB, Adobe).
• Experience with enterprise storage configuration, performance tuning, and capacity planning.
• Working knowledge of ERP system connectivity and infrastructure dependencies.
• Familiarity with ITIL service management principles and enterprise ticketing systems (Manage Engine Service Desk or similar).
• Professional certifications such as CompTIA Network+/Security+, Microsoft MCSA/MCSE, or VMware Certified Professional (VCP).

• Respond to daily IT support requests through the company’s ticketing system (Manage Engine Service Desk or equivalent).
• Troubleshoot and resolve user issues involving Windows 10/11, Office 365, printers, and peripherals.
• Provide both on-site and remote support for employees at all organizational levels.
• Manage user accounts, passwords, and security groups within Active Directory.
• Administer Office 365 licenses, mailboxes, and multi-factor authentication (MFA).
• Install and configure approved software in accordance with corporate IT standards.
• Maintain accurate asset inventories for hardware and software across multiple facilities.
• Deliver user training and promote best practices in cybersecurity and system use.
• Ensure all work is documented and tracked according to ITIL and company standards.

• Maintain and support Windows Server environments, including patching, monitoring, and performance optimization.
• Administer VMware virtual environments, including provisioning, performance management, and snapshot control.
• Manage enterprise storage systems (e.g., EMC Isilon, Net App) — ensuring redundancy, data integrity, and capacity optimization.
• Oversee backup operations and verify data protection across all business systems.
• Configure and manage file servers, permissions, and storage quotas.
• Support network operations including DNS, DHCP, VLANs, and IP management.
• Participate in server lifecycle management — from deployment through decommissioning.
• Uphold all corporate cybersecurity, access control, and data retention policies.
• Coordinate printer maintenance and service through third-party vendors.
• Support and maintain cabling infrastructure in compliance with TIA/EIA-568 standards.
• Collaborate with IT colleagues to drive system improvements, automation, and reliability initiatives.
• Contribute to project planning, documentation, and implementation for infrastructure upgrades.

• Must successfully pass a background check and drug screening.
• Ongoing background screening may be required for access to federal or nuclear facility sites.
• Note:
  
  State-issued medical cannabis authorizations are not recognized on federal worksites.

Salary Range: $75,000-$90,000

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and 9 paid holidays, 2 floating holidays
• Company-paid life and AD&D insurance
• Employee Assistance Program
• Wellness resources and voluntary benefits
• Training and educational assistance

Holtec is an equal opportunity employer with a long-standing commitment to social equity and environmental justice. Detailed information on the Company can be obtained by consulting the website: