Vice President, Infrastructure

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The Vice President of Infrastructure (VPI) is a strategic and operational technology leader responsible for driving enterprise-wide infrastructure, cybersecurity, and innovation initiatives. This role shapes the organization’s digital future by designing and delivering secure, scalable, and intelligent systems that support business growth, AI‑driven transformation, and a modern workforce. The VPI also oversees infrastructure operations, partners with software development teams to ensure readiness, and collaborates with the cybersecurity team to secure our systems.

• Strategic Technology Leadership
• Align with the CIO’s vision to define and execute a forward‑looking technology roadmap that supports business strategy, digital transformation, and operational resilience.
• Lead enterprise infrastructure modernization with a focus on cloud‑native architecture, automation, and AI enablement—particularly within Microsoft Azure.
• Serve as a trusted advisor on emerging technologies, risk posture, and IT investment planning.
• Promote a culture of innovation, agility, and continuous improvement across the technology organization.
• Infrastructure & Cloud Engineering
• Oversee the design, implementation, and optimization of hybrid infrastructure environments (on‑prem and Azure).
• Lead the adoption and integration of Azure AI services, including Azure Machine Learning, Cognitive Services, and AI‑powered analytics.
• Ensure high availability, performance, and scalability of enterprise systems, networks, and data platforms.
• Support software development teams by ensuring infrastructure readiness, CI/CD pipeline integration, and Dev Ops best practices.
• Cybersecurity & Risk Management
• Own the enterprise cybersecurity strategy in collaboration with technology leadership.
• Implement and maintain robust security frameworks, incident response plans, and compliance protocols (e.g., NIST, HIPAA, CIS, NYDFS).
• Monitor and mitigate risks related to data protection, access control, and threat detection across all digital assets.
• Help Desk & End‑User Support
• Manage Help Desk and desktop support teams to deliver exceptional service and technical support to all employees.
• Implement ITSM best practices and tools (e.g., Manage Engine, Service Desk) to streamline support operations and improve resolution times.
• Foster a user‑centric approach to IT support, ensuring responsiveness, reliability, and satisfaction.
• Operational Excellence & Governance
• Support the CIO in developing and managing the IT operating and capital budgets, ensuring cost‑effective technology investments.
• Establish and enforce IT policies, SOPs, SLAs, and performance metrics.
• Oversee vendor relationships, contract negotiations, and procurement of technology services and solutions.
• Team Development & Leadership
• Build, mentor, and retain a high‑performing, cross‑functional technology team.
• Promote professional development, succession planning, and knowledge sharing across the department.
• Lead by example with a hands‑on, collaborative leadership style that inspires trust and accountability.

• Bachelor’s degree in Computer Science, Information Technology, or related field;
  Master’s degree preferred.
• 15+ years of progressive IT experience, including 5+ years in senior leadership roles.
• Proven success in leading enterprise infrastructure, cloud transformation, and cybersecurity programs with hands‑on skills across a range of technology administration areas.
• Demonstrated experience supporting AI and data initiatives in Azure or similar platforms.
• Experience working closely with software development teams and Dev Ops practices.
• Strong business acumen and the ability to communicate complex technical concepts to non‑technical stakeholders.
• Experience in regulated industries such as insurance or financial services is a plus.
• Ability to juggle multiple projects and prioritize tasks across the team to deliver project deliverables seamlessly and on time.
• Authorized to work in the United States on a full‑time basis without company sponsorship.

• Microsoft…