Senior Risk Management Analyst

ROLE SUMMARY

The Senior Risk Management Analyst helps keep Subaru safe and protected by supporting our insurance, claims, and safety programs. You’ll manage claim reporting, underwriting data, driver and vendor approvals, and the systems that keep our risk processes running smoothly. This role works across the business to ensure compliance, support loss control efforts, and strengthen Subaru’s enterprise risk and safety practices.

• Claims:
  • Addresses workers' compensation (WC), general liability (GL), and auto physical damage and liability (auto) claims.
  • Reviews insurance claim files to ensure that notes, documentation, and claim details are accurate and complete while utilizing the internal risk management information system (RMIS) and third-party administrator (TPA) systems. Monitors and triages shared Risk Management inboxes. Works with our TPA to follow up on incomplete or inconsistent information to ensure proper claim resolution. Maintains live claim tracking files, measuring open, closed, and aging claims over time to identify patterns and analyze performance trends.
    
    Escalates delayed or high-impact claims to management or vendor partners to ensure timely resolution. Contributes to the continuous improvement of claims workflows, documentation standards, and reporting templates. Exercises claim Settlement Authority of $15,000 or less for auto claims.
• Captive Support:
  • Collaborates with the Risk Management team to maintain and recommend improvements to standards, policies, and procedures for driver records and authorized driver criteria.
  • Reviews accident files to ensure accident deductibles are collected.
  • Reviews monthly report from Samba for new motor vehicle violations and calculates applicable points and surcharges. This requires comparing the states’ different motor vehicle violations and determining where they fall within Subaru of America's (SOA’s) driving criteria. Any new violations must be evaluated to determine how many points an employee must be charged.
  • Runs and reviews SOA Surcharge Report bi-monthly for Payroll to implement employee's payroll deductions for authorized drivers' motor vehicle record violations and/or accident points. Ensures that each surcharge is correct by reviewing circumstances of case and collaborates with Risk Management Team and Payroll to ensure that employee is being charged correctly and Corporate Vehicle Administration (CVA) vehicle and driver database (STARS) is accurate.
• Insurance renewals and policy maintenance:
  • Constructs and evaluates underwriting data for annual insurance renewals and underwriter presentations to support the Risk Management leadership. Underwriting data includes vehicle data, financial statements, sales projections, inventory shipped, payrolls, facility information, and loss control programs. Understands where to best locate underwriting data, extrapolate relevant information from this data, and how to best construct, organize and present it for underwriting purposes.
  • Analyzes data for accuracy and relevancy. Reviews for accuracy, all insurance binders, insurance policies, endorsements, premium invoices, limits, and deductibles and maintains such documents in the RMIS insurance policy database.
• Invoicing/Finance:
  • Reviews vendor and partner invoices for accuracy, completeness, and proper documentation prior to submission for payment. Prepares and submits invoices through established workflows (e.g., Accounts Payable [A/P] systems, Docusign approval routes). Tracks payment status and resolves discrepancies or delays by coordinating with A/P and internal stakeholders. Maintains organized payment logs, ensuring that all transactions are properly coded and archived. Contributes to the creation and refinement of standard operating procedures (SOPs) to strengthen process consistency and compliance.
    
    Maintains internal RMIS system for payments and transactions. Ensures that cash transactions for payments and investments are received/made and reported properly for Subaru’s insurance-related subsidiaries.
• Operational Risk Management & Compliance Oversight:
  • Provides Risk Management support for SOA’s sister company, North American…