Community Manager

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

• Full on-site day-to-day responsibility for all property (community) management activities/functions and ensures that a property or properties under your control are maintained in good physical condition and with a stable fiscal operation, providing residents a clean and well-maintained community.
• Management, coordination, and oversight of all phases of the operation of a property, including providing leadership and direction to all staff, budget preparation and control, general administration, property maintenance (exterior and interior), unit leasing and collections, all financial and administrative reporting concerning the property, staff and residents, resident relations, and control of the financial resources and assets of the property.
• Responsible for the management, direction, training and safety of all employees assigned to the property or properties under your control. Assess critical or emergency situations, make calm and sound business judgments, and respond when management support is not immediately available.
• Responsible for hiring, training, performance evaluations, salary recommendations, disciplinary actions, counseling and termination of all staff at the property in accordance with company policy.
• Establish staff schedules, assign routine and emergency work, and approve paid and unpaid time‑off requests.
• Train staff in safe operating procedures and report all accidents and emergency situations to appropriate personnel.
• Create, design and execute marketing campaigns for leasing of rental units, including promotion, tours and lease agreements. Maintain knowledge of competition and market conditions, adjust business and marketing models to remain competitive and compliant with applicable laws.
• Ensure all residents living in the community meet compliance and eligibility requirements set by local, state and/or federal agencies; address any non‑compliant issues swiftly and appropriately.
• Assist in preparation and implementation of the annual budget and maintain accurate financial records, including payroll records, daily bank deposits and control of cash accounts. Provide vacancy information reports as required by corporate, investors and monitoring agencies.
• Supervise outside contractors, perform needs assessments, negotiate contracts, and ensure timely completion of work.
• Participate in and direct office and maintenance staff regarding all move‑in/out and agency inspections.
• Meet and work with residents, resident organizations and service providers to address issues, make improvements and maintain positive relations.
• Comply with all Company Accounting and Operations directives, policies and procedures.
• Continuously inspect property for deficiencies, make improvements and take required actions according to company guidelines.
• Obtain all required certifications or licenses within the first year of employment and remain current on all laws, policies and certifications.
• Perform other duties as assigned.

• Two or more years’ experience in multi‑family residential property management, preferably with direct supervision of employees.
• Multi‑family residential leasing experience required.
• Accredited Resident Manager or similar designation preferred.
• Accounting/Financial and Administrative background preferred.

• High School Diploma or equivalent required.
• Two or more years of college preferred.
• Tax Credit, Section 8 and/or Public housing experience preferred.
• Required certifications or licenses preferred, or ability to obtain within one year.

• Professional appearance and ability to resolve conflicts in a professional manner.
• Excell…