Business Quality Manager, Food Service

Since 1869, we’ve connected people through food they love. We’re proud to steward amazing brands that people trust.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individuals, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Camp’s has a variety of Employee Resource Groups (ERGs) to support employees.

At Campbell’s, quality isn’t just a standard—it’s a promise. In this role, you’ll be the driving force behind ensuring that promise is delivered across every category we touch.

• Execute Business Quality programs and commercialization processes at the facility level.
• Support new product launches, quality improvement projects, and enabler programs through data collection, analysis, and product evaluations.
• Analyze consumer trends, complaints, and inquiries to identify opportunities for improvement.
• Develop and track key quality KPIs to measure success and drive accountability.
• Act as the primary liaison between business quality and cross-functional teams, including plant quality, supply quality, food safety, and microbiology.
• Provide training and guidance to facility teams on quality standards and procedures.
• Represent quality in meetings, troubleshoot urgent issues, and lead root cause analysis for consumer and customer complaints.

• Enterprise-wide impact across diverse categories.
• A collaborative, relationship-driven culture that values innovation and continuous improvement.
• Strategic focus on complaint reduction, waste reduction, and capability enhancements.
• Opportunities to support commercialization and innovation projects across multiple business units.

• Bachelor's Degree in a related scientific discipline (Minimum Qualification).
• 3–5 years of relevant experience (Minimum Qualification).
• Ability to influence Marketing and R&D, manage multiple priorities, and communicate effectively across levels.
• Proficiency in Statistical Process Control, Design of Experiments, and process capability studies.

• BS in Food Science.
• 3–5 years of experience in the food industry or relevant CPG experience.
• Strong knowledge of product processing, food safety, regulatory compliance, and quality systems.
• Experience in large organizations (or adaptable from smaller/private companies).
• Plant-level experience with commercialization and quality troubleshooting.
• Familiarity with quality manuals, audit standards, and KPI development.
• Strong risk management and problem-solving capabilities.
• Continuous improvement mindset and ability to build trust quickly.

The target base salary range for this full-time, salaried position is between $109,500-$157,400.

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion or any other classification protected by law.