Business Quality Manager, Food Service

Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover, Swanson, and V8.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

Camden, NJ headquarters or any Campbell’s manufacturing plant location.

At Campbell’s, quality isn’t just a standard—it’s a promise. In this role, you’ll be the driving force behind ensuring that promise is delivered across every category we touch. From snacks to beverages and beyond, you’ll lead the execution of business quality programs in the field, influence innovation processes, and champion continuous improvement initiatives. Your work will directly impact consumer trust and elevate our quality standards to new heights.

• Execute Business Quality programs and commercialization processes at the facility level.
• Support new product launches, quality improvement projects, and enabler programs through data collection, analysis, and product evaluations.
• Analyze consumer trends, complaints, and inquiries to identify opportunities for improvement.
• Develop and track key quality KPIs to measure success and drive accountability.
• Act as the primary liaison between business quality and cross-functional teams, including plant quality, supply quality, food safety, and microbiology.
• Provide training and guidance to facility teams on quality standards and procedures.
• Represent quality in meetings, troubleshoot urgent issues, and lead root cause analysis for consumer and customer complaints.

Reporting into Global Quality leadership, this individual contributor role operates within a growing organization that oversees multiple categories. The position collaborates closely with cross-functional partners including Marketing, Supply Chain, R&D, Field QA, and Manufacturing teams.

• Enterprise-wide impact across diverse categories.
• A collaborative, relationship-driven culture that values innovation and continuous improvement.
• Strategic focus on complaint reduction, waste reduction, and capability enhancements.
• Opportunities to support commercialization and innovation projects across multiple business units.

The future of the business focuses on driving initiatives aimed at complaint reduction, waste reduction, and capability improvements, while supporting the commercialization of new innovations and enabler programs across diverse product lines.

• Bachelor's Degree in a related scientific discipline (Minimum Qualification)
• 3–5 years of relevant experience (Minimum Qualification)
• Ability to influence Marketing and R&D, manage multiple priorities, and communicate effectively across levels.
• Proficiency in Statistical Process Control, Design of Experiments, and process capability studies.

• BS in Food Science
• 3–5 years of experience in the food industry or relevant CPG experience.
• Strong knowledge of product processing, food safety, regulatory…