T Mobile Authorized Retailer Sales Associate

T Mobile Authorized Retailer Sales Associate

Join to apply for the T Mobile Authorized Retailer Sales Associate role at GP Mobile.

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T‑Mobile brand to life. They are brand ambassadors who build energy and excitement around our products and services. They immerse themselves in significant connections with customers, building new and deepening existing relationships.

This role is a learning role, where new associates work with their team and proactively build skills and proficiencies. As a Retail Sales Representative, you will be required to successfully complete new employee training.

• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
• Explore individual needs and provide hands‑on demonstrations of the latest technology in‑store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan.
• Approach service and sales needs with composure, integrity, and compassion.
• Use digital tools to demonstrate coverage, unlimited experience, and T‑Mobile services.
• Complete training on T‑Mobile in‑store experience, new skills and processes, knowledge of systems and reference resources.
• Support team initiatives and create an inclusive environment.
• Collectively own the customer experience and resolve issues, creating a seamless environment.
• Support small business leads and hand‑off to appropriate contacts.

• Passionate customer advocate who enjoys connecting and having fun while doing it.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas.
• Effective at balancing customer needs and performance goals.
• Minimum 6 months of customer service and/or sales experience; retail environment preferred.
• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.
• Bilingual candidates are encouraged to apply.

• Competitive base pay plus commission.
• Benefits for part‑time and full‑time associates.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Generous paid time‑off programs.
• Phone service discounts.
• Serious growth potential for your career.

At Luna Wireless, we are an equal opportunity employer and welcome everyone to our team. We strongly encourage applicants from all backgrounds. We encourage people of color, veterans, military spouses, individuals with disabilities, LGBTQ+ individuals, and parents to apply. We are committed to a diverse, inclusive, and authentic workplace.