Social Services Coordinator; Bilingual; Senior​/Adults site

Social Services Coordinator (Bilingual) - Senior/Older Adults site
Riverview Towers Apartments
130 Dr. Martin Luther King Blvd.
Camden, NJ 08103

Department: Impact and Service Delivery
Reports to: Regional Associate Director
Hours: (35 hrs/wk) 9am-5pm, Monday through Friday
Pay: $22.00 - $24.00 per hour

www.better tomorrows.org

To facilitate services that will positively enhance the quality of life for affordable housing residents. Promotes an environment of cultural appreciation and a commitment to diversity and resident involvement to enhance a safe and positive living environment.

Provide basic case management services and coordinate programs/events aimed at promoting Better Tomorrows’ 5 core focus areas:
Health, Wellness and Nutrition;
Academic Support, Financial Literacy, Occupational Wellness and Stability, and Social and Community Engagement

• Facilitate or coordinate the following programs, activities and social services for senior citizens and people with disabilities, utilizing community resources and agencies:
  • Appropriate health and wellness programs and other educational programs to promote physical and mental health, and generate a sense of well-being.
  • Occupational Wellness and financial literacy to promote economic stability and self-sufficiency including technical/computer skills programs
  • Assist with case management needs to enable the seniors to age in place and provide assistance with people with disabilities.
  • Social Engagement events including but not limited to holiday and recreational events, and any other program focused on developing safe and strong communities
  • Facilitate educational programs for senior residents utilizing community resources and agencies-including planning and teaching curriculum.
  • Social Engagement events including but not limited to Neighborhood watch, holiday events, and any other program focused on developing safe and strong communities
  • Additional programs and services based on community needs and compliance
• Engage and develop community partnerships and/or volunteers to facilitate or support any required programming
• Lead any on-site food distribution programs including food banks, hot meals, or any other food donations to ensure all residents have accessible food resources
• Create service goals and plans with residents and support residents to achieve those goals while monitoring progress, including conducting wellness checks
• Develop and utilize resource files for making referrals for residents in need of specific services. Provide follow-up when referrals are made
• Daily use of data systems to track case management progress, demographic information, and monthly program attendance
• Publish and distribute monthly community newsletters and calendars to all residents door-to-door
• Provide great customer service to partner property management company including assisting with helping residents comply with lease requirements
• Follow Healthy Homes Program procedures to ensure resident compliance with housing inspections
• Manage, track, and use site budget by following BT financial procedures
• Provide technical assistance to resident associations (if applicable)
• Attend mandatory training/conferences as required by site compliance. This may require overnight stays, but notice will be provided
• Flexibility to occasionally work evenings and/or weekends to accommodate special events
• Perform other duties as assigned by Better Tomorrows’ manager.

• Proficiency in Google Workspace, Microsoft Office Suite, and general computer software
• Strong written and verbal communication skills
• Project Planning Skills and Knowledge
• Ability to work independently and manage priorities effectively
• Knowledge of ETO or similar database experience preferred
• Must…