Patient Care Associate

Apply to join as Patient Care Associate at Vision Innovation Partners
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At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development and a culture centered on our Shared Values – PATIENTS.

• Greeting patients professionally, both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third‑party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Providing excellent customer service

• High School diploma or GED equivalent is required
• Detail‑oriented and ability to multitask
• Exceptional customer service skills
• Ability to perform in a fast‑paced environment
• Exceptional communication skills, both oral and written
• Knowledge of MS Office
• Knowledge of electronic medical records software is a plus
• Experience in healthcare is preferred but not required; training will be provided to the right candidate
• Bi‑lingual English/Spanish is a plus

• Competitive compensation package
• Excellent comprehensive benefits
• 401(k)
• Significant eye care discounts
• Continuing education allowances
• Career growth and development
• PTO and holidays off

We are an equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.