Configuration Management Lead- Configuration and Infrastructure

Configuration Management Lead

Leidos Digital Modernization sector is seeking an experienced Configuration Management Lead to support the configuration and infrastructure of the USCIS Enterprise Automation & Unified Task Orchestration (eAUTO) contract — delivering 24×7 IT services that integrate automation, cloud, hosting, and unified communications for 30,000+ end‑users.

As the Configuration Management Lead you will safeguard the integrity of USCIS’s mission‑critical IT baselines and drive the automation that keeps thousands of systems in sync. In this high‑visibility role you’ll own the enterprise CMDB, craft policy, and integrate Dev Sec Ops  pipelines that feed real‑time configuration data to decision‑makers.

• Overall responsibility for managing the CM team, priority, status, and deliverables minister the enterprise Change Management program and interface with DHS ICCB.
• Conduct daily Virtual CABs achieving 99 % same‑day processing and automate VCAB minutes in Service Now.
• Generate weekly and quarterly change‑volume metrics; integrate CM oversight into AWS resources.
• Review/approve CRs in Service Now/Service
  
  HUB within 1–7‑day SLA.
• Support break‑fix/emergency changes.

• Bachelor's degree and 5+ years of IT requirements management, configuration management, change management or Systems Engineering experience.
• 4+ years as a team lead or equivalent experience in enterprise Information Technology (IT) Configuration Management, metrics and reporting, experience in configuration and change management principles.
• Working knowledge of Jenkins, configuration management database (CMDB), code packaging, Jira, Salesforce, ELK, Git Hub, AWS and basic Unix commands.
• Experience maintaining baseline and Configuration Management Database (CMDB) using platforms such as Service Now or Remedy required.
• Experience maintaining the baseline for efforts using Agile and Dev Ops methodologies.
• Experience maintaining the baseline for cloud‑based systems preferred.
• Advanced experience using CMDB to onboard new hardware/software technologies accurately and confirm that items are correctly documented.
• DHS Public Trust Security Clearance.

• Amazon Web Services (AWS) Certifications.
• Experience working on USCIS contracts and mission environments.

$72,150.00 - $

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.