Business Process Engineer

Company Overview

Development Info Structure LLC., (Devis) is a leading provider of innovative software development, management, and consulting services, specializing in cutting‑edge technologies such as Dev Sec Ops , AI, and Machine Learning. With over 30 years of experience, we have established ourselves as a trusted partner for government agencies, delivering tailored, mission‑critical solutions that drive digital transformation and operational excellence. Our client‑centric approach, coupled with deep domain expertise and technical prowess, enables us to forge enduring relationships and consistently deliver high‑impact, adaptive solutions that resonate with the unique needs of the public sector.

The Business Process Reengineer (BPR) supports the ICAM‑ES III effort by bridging business process modernization with hands‑on technical execution. The role evaluates USCIS ICAM processes and service outcomes, translates operational needs into implementable requirements, and partners with engineering teams to drive secure, scalable improvements across cloud‑based ICAM platforms in an Agile/Dev Sec Ops  delivery environment. This role provides in‑depth knowledge of cloud architecture and security, Dev Sec Ops  development standards, and the capabilities, strengths, and weaknesses of commercial and open‑source ICAM products to recommend, lead implementation, and implement accepted product changes.

The position is full‑time, primarily off‑site with required travel to USCIS Headquarters on an as‑needed basis. Core hours are Monday‑Friday 7:00 AM‑6:00 PM EST, with after‑hours support for emergency incidents as needed. Position is contingent upon award and client approval.

• Business Process Reengineering & Requirements Definition
  • Analyze current‑state ICAM processes, workflows, and service outcomes; identify gaps, inefficiencies, and control weaknesses
  • Facilitate stakeholder working sessions to capture requirements, pain points, and success measures for ICAM improvements
  • Develop future‑state process models, user journeys, and workflow designs that align to security and audit needs
  • Translate business and compliance requirements into actionable epics, user stories, acceptance criteria, and implementation tasks
  • Maintain traceability between operational needs, technical requirements, and delivered capabilities
• Cloud Architecture & Security Alignment
  • Provide hands‑on technical input to ensure proposed solutions align with cloud security architecture and DHS/USCIS security controls
  • Partner with engineering teams to evaluate identity and access patterns across hybrid and multi‑cloud environments
  • Support design reviews for authentication, authorization, and access governance changes to reduce risk and improve reliability
  • Identify opportunities to standardize configurations and automate controls to improve security posture and audit readiness
• Dev Sec Ops  Standards & Delivery Support
  • Promote Dev Sec Ops  development standards and support consistent application of secure SDLC practices across ICAM work streams
  • Contribute to CI/CD, infrastructure‑as‑code, and security scanning approaches that increase repeatability and reduce manual effort
  • Participate in Agile ceremonies (planning, standups, demos, retrospectives) and help teams remove delivery blockers
  • Coordinate with the Program Manager to manage dependencies, risks, and change impacts tied to process and product updates
• ICAM Product Evaluation & Implementation
  • Assess commercial and open‑source ICAM products and related components to recommend fit‑for‑purpose enhancements
  • Develop decision support artifacts (options analysis, trade studies, implementation approaches) for proposed product changes
  • Lead and support implementation of accepted product changes, including configuration, workflow updates, and validation activities
  • Coordinate testing support (functional, security, and user validation) to ensure changes meet requirements and do not degrade services
• Documentation, Governance, and Stakeholder Communications
  • Develop and maintain SOPs, process documentation, and implementation playbooks to support sustainment and knowledge transfer
  • Support release…