Service SAM Developer

Career Opportunities with Absolute Business Solutions Corp

A great place to work.

Careers At Absolute Business Solutions Corp

Current job opportunities are posted here as they become available.

Absolute Business Solutions Corp (ABSC) is not just another tech company. We’re a community of innovators, engineers, analysts and business professionals working together with our customers to tackle the most complex challenges. For more than 20 years we’ve supported critical Department of Defense (DoD), Intelligence Community (IC), Federal Civilian missions and global, multi-national corporations. We specialize in supporting our clients in the Intelligence, Technology, Defense, AI/ML, and Data Science fields.

As we continue to grow at a rapid pace, we need some amazing new professionals to join our team.

ABSC has an exciting opening for you as our Service Now SAM Developer supporting the Air Force National Capital Region (AFNCR) IT Services-2 (ITS-2) program.

In this role, you will join a Strategic Operations Project Team supporting the transition of the Air Force District of Washington (AFDW) from BMC Helix to Service Now. You will play a critical role in modernizing IT Service Management (ITSM) capabilities for AFDW and the Department of the Air Force (DAF), developing scalable solutions that improve IT asset management, automate enterprise workflows, and strengthen mission readiness.

Working closely with technical architects, IT asset managers, and Government stakeholders, you will design, configure, develop, and deploy Service Now applications, integrations, and automated workflows. Your expertise in Service Now Software Asset Management (SAM), platform engineering, and enterprise integrations will help transform legacy IT processes into secure, efficient, and user-focused solutions.

Work Location: On-site Camp Springs, MD

Security

Clearance Required:

Secret or higher

Term: 12-18 months with potential for extended support post standup.

• Build, configure, and maintain Service Now Software Asset Management Professional (SAM Pro), SaaS Management, and related Hardware Asset Management Professional (HAM Pro) integrations.
• Implement and maintain software entitlement models, license metrics, normalization rules, and automated reconciliation processes to support software compliance and optimization.
• Design and implement end-to-end software asset lifecycle automation, including software requests, allocation, reclamation, renewals, and retirement using Flow Designer, Workflow Editor, and Scoped Applications.
• Design, develop, test, debug, document, and deploy scalable Service Now applications, workflows, and platform enhancements.
• Develop and maintain Script Includes, Business Rules, Client Scripts, UI Actions, UI Policies, and Service Portal widgets in accordance with enterprise coding standards.
• Optimize Service Now data models, Configuration Management Database (CMDB) relationships, and asset management schemas to ensure data integrity and performance.
• Develop and maintain system integrations using REST/SOAP APIs, Integration Hub, and Service Now integration capabilities.
• Configure and execute data imports, transform maps, and scheduled jobs to synchronize information from third-party discovery tools, vendor portals, and procurement systems.
• Build and maintain SAM dashboards, executive compliance reports, custom database views, and automated audit reporting capabilities.
• Prepare technical design specifications and manage update sets and scoped application deployments across development, testing, and production environments.
• Conduct unit testing, troubleshoot and resolve defects, and support Service Now platform upgrades, patching, and Automated Test Framework (ATF) validations.
• Explore and implement…